Customer Service, Warehouse

Customer Service, Warehouse - Retail/Trade (Derby, WA) Timber & Building Supplies
* Attractive pay + overtime + super + CSR benefits
* Genuine career progression and training provided.
* Diverse and Inclusive team
At CSR, we are building a better future together.
We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'.
As a leading Australian Manufacturing business, we are at the forefront of developing innovative, sustainable, and high performing building products and systems.
At CSR, we put people first.
We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive.
We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
About the role
The Trade Counter Sales, Warehouse Operator role is a full-time position, based at Derby, WA.
Reporting to the Store Manager you will join our Timber & Building Supplies Hardware Store delivering exceptional customer service and attaining operational excellence within the warehouse.
Our Hardware store offers a range of CSR GyprockTM, CemintelTM Fibre Cement and BradfordTM Insulation, large range of timber, paint, hardware and building products to cater for all your building and handyperson needs.
In this role you will:
* Follow and prioritise the CSR Never Walk Past Policy - Personal safety and safety of everyone around you is paramount.
* Diverse role as an all-rounder - duties surrounding store/yard person & assisting in providing excellent service to our customers.
* Warehouse operations include picking orders, stock count, replenishment, and merchandising.
* Conduct regular checks of all mobile plants and equipment on site.
* Maintain a high standard of housekeeping to warehouse, yard, and retail area.
* Loading and unloading of vehicles
* Contribute to all other duties required to maintain a high level of housekeeping and presentation.
* Inwards goods
Your hours will be Monday to Friday 7am to 5pm - Every second Saturday 8am to 12:00pm.
What you bring to the role
* Possess a strong work ethic.
* A genuine passion for customer experience.
* To be able to approach, connect and confidently interact with customers.
* An eagerness to learn about products and services.
* The ability to work independently and part of a wider team.
* Forklift licence not essential but preferred - the right candidate will be given the opportunity to gain this licence.
* Great customer service & communication skills.
What we offer
We strive to support your professional and personal growth.
Here are some of the perks you will enjoy as part of the CSR team:
* Supportive and collaborative culturethat fosters innovation and inclusion.
You will be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
* Care and wellbeing offerincludes paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
* Rewarding careerwith on-the-job learning, development, and upskilling opportunities within and across our brands
How to Apply:
Just click on the Apply for this job button.
We encourage you to apply even if you do not meet 100% of the requirements.
If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you
To find out more about us, visit
We have a strong commitment to workplace health and safety and the wellbeing of our people.
Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.