
Warehouse Customer Liaison
2 weeks ago
Warehouse Customer Support Officer Job Description
">We are seeking a skilled and experienced Warehouse Customer Support Officer to join our team. As a key member of our warehouse team, you will be responsible for maintaining excellent relationships with customers while working on the floor.
Main Responsibilities:
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- Maintain customer relationships whilst assisting on the warehouse floor.">
- Make calls to customers to inform them of out-of-stock items and substitutes.">
- Control, record, and communicate the progress of major account orders.">
- Contact new account customers for an introduction to our company.">
- Manage appointments, inquiries, or complaints from customers or clients.">
- Resolve any issues or disputes with customers efficiently and accurately.">
- Complete administrative tasks such as data entry, order processing, and follow-up calls.">
- Some telephone sales calls.">
- Some order picking.">
This is a casual role with full-time hours and opportunities for career progression. If you have experience in customer service and warehouse work, we encourage you to apply.
Requirements:
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- Customer Service Officer: 1 year (preferred)">
- Warehouse: 1 year (preferred)">
- Australia Work Authorization (preferred)">
Location: In-person work required.
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