Office Receptionist

1 week ago

Sydney, New South Wales, Australia South Tweed Autos Smash Repairs Full time

Our Lead Receptionist is leaving after 8 years of dedicated service, to pursue a change of pace and explore new avenues. Due to this, we currently have an exiting opportunity for an experienced and motivated person to join our team of friendly office staff. This role will involve assisting us in providing quality service to all major Insurance Companies for customers within the Gold Coast and Tweed Coast regions.
Position Purpose
To manage customer service to a high level in order to meet company expectations
Answer, co-ordinate and distribute high levels of incoming calls and written correspondence
Operate multiple software packages and accurately enter necessary information
Assist Management and the Administration team with general office duties and the preparation of required documents
Liaise with insurance companies and customers in relation to Motor Vehicle Insurance Claims
Position Highlights
WORKPLACE CULTURE -
Focused on growth and providing a friendly work environment.
JOB SECURITY -
We are contracted to 5 of the major Insurance Companies and encourage long term employment.
LOCATION -
Our workshop is centrally located close to major shopping centres and minutes from the beautiful beaches of the Tweed and Gold Coast enabling a perfect work/life balance.
Knowledge, Skills and Experience
Previous experience in the Smash Repair industry would be highly favorable but not essential
Must have previous experience working in an Administration role in a Customer Service based office environment
Advanced computing skills
Very high level of communication skills and literacy
Able to work well and contribute within a team environment
Demonstrate accuracy and attention to detail
Recognise inefficiencies in processes and put forward thoughts and ideas to management for review
Wages will be negotiated based on experience

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