Receptionist - National Office

Join to apply for the Receptionist - National Office role at Canteen Australia

This range is provided by Canteen Australia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

A$64,290.00/yr - A$64,290.00/yr

Join Canteen and help change the lives of young people impacted by Cancer.

• Bring your office administration skills to a leading not-for-profit and love what you do
• Based in Sydney, Office-based role
• Maximum term contract, full time position (6-month contract)
• $64,290 (FTE) + super and benefits

Our commitment: Cancer doesn't discriminate and neither do we. Canteen welcomes people with diverse sexualities, gender identities and intersex variations and from all cultures, backgrounds and abilities. We believe that diversity in all its forms is a strength and are committed to being inclusive of all individuals. We acknowledge Aboriginal and Torres Strait Islander peoples as sovereign custodians of this land and pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages.

Canteen is all about supporting young people and their families affected by cancer. Founded by young cancer patients, we offer programs and resources that truly make a difference for 12-25 year-olds facing their own diagnosis, supporting a loved one, or grieving. Together, we believe our team can create real change.

We are now seeking a Receptionist - National Office, who will play a pivotal role in managing reception and assisting with office administration at Canteen's National Office in Sydney. The Receptionist represents Canteen in a polite and professional manner, responds to enquiries via email, phone and in person, and performs administrative functions including travel bookings, expense reconciliations and internal event planning.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $18,550 of your salary tax-free)
• 5 Weeks Annual Leave (FTE % leave loading + pay during our annual office closure
• Early access to long service leave
• Learning & Development opportunities

• Providing a friendly, professional welcome to all visitors at Canteen's National Office
• Answering all phone and email enquiries in a polite and helpful manner
• Responding calmly to distressed callers and directing these to appropriate staff
• Processing credit card expenses and invoices
• Booking flights and hotels for Canteen staff and other stakeholders
• Ensuring a seamless courier and mail service for the National Office
• Managing orders of stationery and office consumables
• Organising staff social events and other events held in the National Office
• Coordinating building and office equipment repairs and maintenance
• Scheduling biannual emergency warden training and evacuation procedures
• Ensuring the office is kept clean and presentable at all times
• Assisting with projects and ad hoc requests as they arise

• 1 - 2 years' experience in a similar position
• Demonstrated administration or customer service experience
• Ability to respond calmly to distressed callers
• Experienced with the Microsoft Office suite
• Willing to undertake First Aid and Emergency Warden training
• Strong organisational skills with the ability to prioritise tasks
• Excellent attention to detail. A high level of confidentiality, honesty, and commitment
• A proactive and positive attitude with a willingness to learn and take on new challenges
• Warm, compassionate, and friendly approach to supporting our young people

Applications close on 16 September 2025. If you're passionate about what you do and are ready to make a difference, apply now. We'll review applications regularly. Only those selected for an interview will be contacted.

• Seniority level: Entry level
• Employment type: Contract
• Job function: Customer Service and Administrative
• Industries: Health and Human Services and Non-profit Organizations

Note: Referrals increase your chances of interviewing at Canteen Australia.

Location: St Leonards, New South Wales, Australia