Indigenous Business Manager

**Position open to applicants in WA and QLD**:

- **Based in-branch, with some flexibility of working from home**:

- **Make a genuine difference to the financial well-being of Indigenous and Torres Strait Islander people**

**How will I help?**

Indigenous Business Managers are critical to achieving Westpac's strategy of financial inclusion and well-being for Indigenous Customers. They maintain lasting partnerships with 3rd party referrers and create strong relationships with new Indigenous business customers by acting as trusted advisors.
- Key responsibilities include: _
- Networking and acquiring long-term relationships with external partners, to attract customers from referral flows or competitors
- Delivering excellence in onboarding, particularly the first 100 days to help to build our brand in the market and support the retention of new Indigenous business customers
- Representing the Westpac Indigenous Banking brand in the external market and be advocates for our outstanding service promise, with the aim of growing future Indigenous business and referrals
- Working closely across all our business segments, providing new to bank clients with a warm handover to the appropriate Relationship Manager/Banker
- Collaborating with internal business partners (Relationship Managers, Transactional Business Managers and Equipment Finance Managers) to deliver specialised solutions as required
- Working in partnership with internal stakeholders to ensure the effective management and completion of new lending submissions for new to bank clients

**What's in it for me?**

At Westpac, we're going through significant changes, and this is an exciting opportunity to work closely with us through the next phase of transformation. You'll play an important part in driving the future of a business that has been around for over 200 years and in return, we'll support you in the development of your career. With continuous opportunities to learn and grow in an inclusive environment backed by a fantastic team of passionate and knowledgeable people, you'll be empowered to thrive with us.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. We also continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Understanding of the needs and opportunities for our Indigenous business customers, including challenges, trends and the competitive and regulatory environment
- Understanding of the market demographic, business / industries and their financial needs and opportunities
- Understanding of Westpac sales and credit tools and processes
- Understanding of relevant Consumer and Business Banking products and services
- Understand major financial decisions that impact customers, informed by an understanding of balance sheet and customer base measures
- Role accreditation requirements across Westpac Policy, Products, Procedures and Services

**What's it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility, and one where everyone belongs.

**How do I Apply?**

Start here. Click on the APPLY button today

**_Do you need reasonable adjustments during the recruitment process? _**
- At Westpac, we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products, and services for our customers, employees, and community. _