Governance Coordinator

**Company Description**
Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.

We're always looking for people who want to go further with us. People who do what's right, aim high, and work smart. Why not see where we can go?

This is a newly created opportunity to join our Group Life & Retirement business unit as a Governance Coordinator. Your primary focus will be assisting in documenting, developing, and delivering operational frameworks and business process across the team. You will be a self-starter who is motivated to work with various stakeholders to create consistency and efficiencies, supporting the teams' strategic commitments.

In this role you will:

- Support and contribute to the development of a Partner insurance administration review framework, producing necessary reports and tracking of agreed management actions between TAL and our partners.
- Create a catalogue and document agreed processes and principles and implement relevant frameworks that clarify and strengthen our operating model.
- Support and contribute to the development of a centralised process/framework and tools to manage annual attestations, Partner insurer questionaries and other Partner contractual requirements.
- Coordinate with relevant stakeholders across TAL and or facilitate where appropriate, training/information sessions on existing or newly developed initiatives.
- Contribute to the development, implementation, and maintenance of our operational risk control registers together with our Line 1 Risk team.
- Support the coordination of end-to-end Partner business reviews, setting up meetings, document minutes, actions and required reports.
- Maintain the internal intranet page for the Risk & Governance team, ensuring all information is current, up to date and manage user access.
- Provide necessary administration support to the Governance & Reporting Manager, Head of Governance & Risk and the Governance and Risk leadership team.

**Qualifications**
- Minimum 3 years' experience working within Superannuation and/or Group Insurance industry
- Strong experience and successful track record of delivering business change and improved business processes
- Experience working across large projects/programs of work
- Strong written and verbal communication skills with the capability to communicate across all levels of the organisation
- Strong Microsoft Office suite skills, plus experience using Microsoft Lists, Power BI, Visio and SharePoint
- Ability to lead the delivery of multiple simultaneous projects
- Ability to identify process improvement opportunities

You're always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
**Additional Information**

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.