Concierge/ Receptionist

The Business

When you choose a career with Keyton, you are joining one of Australia's leading owners and operators of retirement living communities. You will be empowered to lead with heart in everything that you do.

Keyton is a place where we prioritise wellbeing, value kindness and respect everyone's story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action, and focus on making a difference to people's lives.

The Role

Designed by award-winning architects Bates Smart, Ardency Kennedy Place combines spacious designer apartments, five-star service and deluxe amenities to set a new standard for premium retirement living.

We have an exciting opportunity for 2 x Concierge to join our dynamic team on a casual basis.

Our Concierge is the go-to person for our residents, who is a vital part in the smooth operation of the village.

Reporting to the Ardency Manager, you will be tasked undertaking a variety of concierge duties and responsibilities including:
- Providing a high level of customer service to the residents and guests- Responding to resident and guest enquiries and requests- Assisting with production of weekly newsletter and monthly journals-
- Take a hands-on approach to assist various areas of the business- Delivery of resident packages and room service meal- Light tidying and cleaning of common areas- Driving Resort Vehicle during some shifts- Set up and pack down of resident activities- Contractor management including inductions- Assisting the restaurant team when required- Ensuring that a premium level of customer service is provided to our residents in every interaction

Approx 2 shifts per week

Monday
- Friday: 3:30PM-8PM

Saturday and Sunday: 8AM- 2PM and 2PM-8PM

Your Background- Experience in an administration role or very tech savvy- Proficient skills in Microsoft Office & Outlook- Excellent communication and organisational skills- Be extremely well presented and reliable- Have a passionate and customer
- focused approach with a can-do and proactive attitude- Hold a valid drivers' licence- To have a current First Aid and CPR certificates, or be willing to obtain (Not Essential)- Have RSA and Barista skills, ideal but not essential (Not Essential)

Keyton Perks- Training and working with a supportive and fun team- Thrive as part of a strong team in an exceptional work environment- Career development and growth opportunities- Employer referral program- Annual vaccinations and skin checks- Health & Wellbeing and Reward Program- Unmind mental wellbeing app access

What do we do?

Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.

We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.

We may have a new name and brand, but we are not new to the sector. Keyton holds an ideal market position with an estimated growth from 13,500 to 20,000 retirement living residences. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.

We are passionate about what we do - and we are always leading with heart.

It's time to unlock your future with Keyton.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.

At Lendlease we offer workplaces that unite diverse minds; where respect, equitable treatment and equitable opportunity are just the norm. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.

Our commitment to Diversity, Equity and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.