Duty Manager

3 days ago

Canberra, ACT, Australia Hudson Australia Full time

Our client, in the commercial sector is seeking a full-time permanent **Duty Manager** to join their team, based in inner south suburb of Canberra.
- **This position requires shift work, 7 days per week / 24 hours per day.**:

- **Great organisational culture and work with a collaborative team.**:

- **Excellent employee benefits.**

**Key responsibilities**:
**Customer Service**:

- Ensure accurate reporting of airline and flight information.
- Monitor ground transportation including taxis and rideshare.
- Respond promptly to customer enquiries with a friendly and professional approach.

**Terminal Operations**:

- Coordinate with security, AFP, airlines, and tenants during emergencies.
- Represent the organisation during incidents, compiling reports and CCTV footage.
- Assist with security and maintain stakeholder relationships.

**Coordination and Reporting**:

- Communicate with Customer Service Officers on operational data.
- Report daily activities, including alarms and maintenance issues.
- Manage contractor schedules and assist with baggage system interruptions.

**About You**:

- Relevant experience in similar role.
- Prior experience in Facilities Management highly regarded.
- Excellent communication and written skills
- Proficient in Microsoft Office software, including Word, Excel, PowerPoint and Outlook.
- Availability for shift work.
- Must pass a ten-year police check and pre-employment medical.

**What our Client Offers**:

- Be part of a collaborative and supportive team.
- Excellent and positive organisational culture.
- Fully subsidised Car parking provided.
- Income protection.
- Annual health checks and Flu vaccinations.
- Employee corporate discounts.
- Social events to engage with other team members.
- Training and development as required.

**To Apply**:

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