
Duty Manager
4 days ago
Endless Career Training and Development
- 5 Star Property - with creative flair and personality
- Generous salary and progression opportunities
My Client is one of Canberra's highest regarded 5 Star Hotels. They are the epitome of personalised and world class service and are well recognised for their exceptional service, character, team and amenities.
In the role of Hotel Duty Manager, you will be leading and guiding the front office team and at all times ensuring a successful service experience throughout the Rooms Division Operations.
This is a rare and exciting opportunity where your passion for the industry will incorporate into delivering and maintaining a positive work culture and providing a commitment to delivering and improving exceptional customer service standards.
**Requirements;**
- Demonstrated prior experience managing Front Office operations
- Prior Experience in managing a team as well as developing that team
- Exceptional guest and stakeholder conflict resolution and negotiation skills
- Detailed Understanding of using Guest Management/ PM Systems - Opera
- A 5 Star Standard of Presentation, Communication and pride in day to day duties.
- Ability to manage and delegate multiple competing priorities
- Experience in financial reconciliations and generating reports for management and other hotel departments.
**On Offer;**
- A future career with a global hotel brand privately run by a local canberra business
- Local and Global - F&B & Accommodation - discounts and perks
- Uniform Allowance
- A market salary of $69k + S
- Discounted Parking or Centrally located close to public transport.
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