Customer Support Team Leader

5 days ago

Sydney, New South Wales, Australia Siemens Full time

As the world's only integrated Technology Company spanning the entire energy conversion chain, Siemens offers a comprehensive range of building automation systems and HVAC products for every area of use such as heating, ventilation, air conditioning, cooling, and energy efficiency. These building management systems are optimally matched so our customers profit, not only from minimised installation and operating costs, but from a high level of security against failure as well. We currently have a fantastic opportunity for a driven & self-motivated Team Leader to join our fast-paced Life Cycle Management team. Key tasks will include but not be limited to, providing a high level of administrative support and being the first point of contact for escalations, coordinating a group of highly qualified professionals and ensuring targets and deadlines are met accordingly and making sure standards and regulations are properly adhered to across the team.
- A background in providing a high level of administrative and team support.
- Strong technical capabilities and project administration skills.
- Proven team leading experience with strong people management skills and the ability to meet critical targets and deadlines.
- Be able to coordinate service operations, delivery activities and control the execution according to the organisational guidelines.
- Ensuring adherence to public and regional standards and regulations are met.
- Be committed to customer excellence and seek opportunities for continuous improvement across the business.

Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion helps us fully realise the potential of our people.

**Organization**: Smart Infrastructure

**Company**: Siemens Ltd.

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time

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