Customer Service Consultant

1 week ago

Brisbane, Queensland, Australia Csr Full time

At CSR, we're building a better future together.
We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.
At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
**About the role**:
As the Customer Service Consultant, you will be reporting to the Customer Service Manager, this role will be responsible for ensuring the efficient running of the selection centre, providing exceptional customer service, and building ongoing professional relationships with all customers visiting the centre.
This is a permanent full-time position with the hours of 7:30am - 3:30pm
You will also need to be flexible with working one (1) rostered Saturday per month 8:00am - 2:00pm.
- Ensure an outstanding customer experience for all visitors to the selection centre
- Manage product brochure displays and maintain ample supplies of brochures, sample bags, boxes, and external colour samples.
- Uphold high housekeeping standards throughout the selection centre.
- Pack and coordinate the transportation of display boards and samples.
- Execute sales and sample orders using SAP.
- Accept customer payments, including credit/debit cards and cash transactions.
- Replenish stock from PGH brick plants and receive stock at the site.
- Ensure completion of monthly audit reports and stock take for the selection centre.
- Support Account Managers with quote and order processing, including other builder reports
- Process customer quotes and orders in SAP, handling inboxes and incoming phone queue.

**What you bring to the role**:

- Prior background in a customer service role (desirable)
- Excellent communication skills with a professional yet friendly persona.
- Experience in manufacturing, building, or construction industries (desirable)
- Proficient computer skills with a preference for SAP experience (desirable)
- Proven ability to establish strong relationships both internally and externally

**What we offer**:
We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

- Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands
- Attractive Salary & benefits with access to exclusive offers and discounts.

**How to Apply**:
Welcome to the Masonry & Insulation Team

  • Customer Service Consultant

    1 week ago

    Brisbane, Queensland, Australia Chubb Fire & Security Pty Ltd Full time

    **1723227****Brisbane, Queensland AU**Customer Service ConsultantBrisbaneCBD & Inner Suburbs**Benefits**:- Flexible working arrangements- Supportive team structure with all training provided- The chance to progress your career with a global name in the safety services space- Free onsite parkingAre you someone who is passionate about putting customers first?...

  • Customer Service Consultant

    7 days ago

    Brisbane, Queensland, Australia Austcorp Executive Full time

    Family owned and operated building products manufacturer- Competitive Salary- Logan location - Monday - Friday - Full timeJoin a vibrant and innovative building supplies company based in their newly constructed offices in Logan. With a steadfast commitment to top-tier products and exceptional customer service, they stand as industry leaders. They take pride...

  • Customer Services Consultant

    3 days ago

    Brisbane, Queensland, Australia Queensland Government Full time

    OverviewAs the Customer Services Consultant, Service Delivery you will manage the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout The Australian Music...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Department of Education Full time $104,000 - $130,878 per year

    As the Customer Services Consultant, Service Delivery you will mange the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout the Australian Music Examinations...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Government Full time

    OverviewAs the Customer Services Consultant, Service Delivery you will manage the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout The Australian Music...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Department of Education Full time $60,000 - $90,000 per year

    As the Customer Services Consultant, Service Delivery you will mange the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout The Australian Music Examinations...

  • Customer Services Consultant

    1 week ago

    Brisbane, Queensland, Australia Queensland Government Full time

    Overview As the Customer Services Consultant, Service Delivery you will manage the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld. If you're ready to make a difference, we want to hear from you About The...

  • Customer Service Consultant

    1 week ago

    Brisbane, Queensland, Australia C200 Heartland Bank Limited Full time

    Kia oraWe're looking for a new Customer Service Consultant - Consumer to join our awesome Customer Services team based in Newmarket.Is this your next role?Our Customer Services team delivers the best Customer experience to our Consumer clients.Working closely within a team of Customer Service Consultants in the Consumer department, you'll provide excellent...

  • Customer Service Consultant

    1 week ago

    Brisbane, Queensland, Australia Chubb Fire & Security Pty Ltd Full time

    **0037095****Brisbane, Queensland AU**Are you an experienced Customer Service Consultant, looking for the next step in your career? This is an opportunity to join VitalCALL with Chubb, where you will benefit from exposure to a program of work, continuous improvement, progression opportunities as well a range of additional benefits that come with working with...

  • Customer Services Consultant

    3 days ago

    Brisbane, Queensland, Australia Educationhq Full time

    OverviewJoin to apply for theCustomer Services Consultant - Service Deliveryrole atEducationHQPermanent job recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)Job Reference QLD/CO658680/25PClosing date September 18, 2025Location Brisbane Inner CityStatus PermanentContactAbout This JobThe Australian Music...