Ramp Trainer

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

**Role Purpose**

Deliver a consistent, high-level standard of training by providing employees with the required knowledge and skillset for Ramp operations, which includes health, safety and security obligations.

**What you will be doing**
- Coordinate and conduct induction training for new employees for both JQ Domestic and International, emphasising safety and security, WHS, customer service and client airline standards.
- Conduct and coordinate classroom & on the job training and familiarisations for all JQ Domestic & International functions.
- Coordinate, prepare and maintain annual training plan, training records and matrixes, ensuring compliance.
- Responsible for overseeing assessments and performance standards, production of training
manuals/materials/training courses and programs.
- Evaluate staff progress, performance & development in conjunction with the Supervisors.
- Compiling performance statistics
- Complete Menzies corporate training
- Complete Menzies ramp/baggage training, not airline specific.
- Coordinate and conduct recurrence training in accordance with company and client airline requirements.
- Maintaining a strong safety culture within the team, driving OH&S and security awareness and compliance.
- Performing various administrative and reporting duties, including the operation of various communication and computer aids (DVD/PowerPoint presentations) as well as file keeping.
- Coordinating the training and signing off of Ramp Domestic & International staff on all equipment, processes and ground handling systems.
- Make recommendations on all aspects of the operation, by reviewing training plan regularly, seeking to identify opportunities to improve performance and productivity to achieve budget targets.
- Completion of training audits and training needs analysis within the department
- Ensure that all staff are training compliant as per LMS (Learning Management System) requirements.
- Coordinate and communicate any training updates and/or changes (including policy and/or procedural) to all
- Delivering the highest possible teaching and development standards to meet our customer's SLA and achieving compliance with the customer's Ground Handling Manuals
- Additional duties/projects as requested by department manager or delegated representative. This includes
working operational shifts where required.
- Undergo any training required for role. This includes training with all Menzies Aviation Airport authorities,
third party (external), AQIS, ACS and OTS policies and procedures.
- Regular liaison with relevant authorities including participation on relevant committees and working groups.
- Conduct training for International and JQ Domestic.
- Ability to work a 7 day rotational roster

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

**Safety, Security, WellBeing and Compliance**:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

**What we are looking for**- Previous training experience will be an advantage
- Must have JQ A320/1 and JQ 787 skills
- Sound computer and word processing skills to produce or update training manuals; create and update spreadsheets and maintain training records
- Ability to demonstrate excellent communication skills, both verbal and written and also demonstrated ability
- to relate to diverse stakeholder groups
- Ability to demonstrate excellent organisational skills and the ability to multi task
- Minimum 3 years aviation experience
- Leading Hand experience is essential
- TTT preferable
- Certificate IV in Training will be desirable but not compulsory

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application Instruct