Tenancy Management Lead

7 days ago

Sydney, New South Wales, Australia Uniting Full time

**Tenancy Management Lead**
- **Full time permanent role based in Sydney CBD - Hybrid work model**:

- Busy, fulfilling and purposeful role, leading a highly dedicated small team
- **Salary packaging benefits - package up to $18,500 tax free - take home more money**

**About the opportunity**:
This leadership role is responsible for the support of the delivery of the 'Inspired Care' philosophy for our housing residents and applicants by providing expertise in community housing management standards.

**What you'll be doing in this role**:

- Responsible for leading a team of housing management and allocations staff
- Management of a number of specialist housing programmes, such as, Premiers Youth Initiative (PYI), HASI Plus, National Rental Affordability Scheme (NRAS), Social and Affordable Housing Fund (SAHF), non-government funded rentals, short term housing initiatives
- Prepare and submit National Regulatory System Community Housing compliance returns to maintain Registered Community Housing status
- Maximise rental income by ensuring income-based rent reviews are carried out in line with relevant rental programme, ensure tenant take-up of Commonwealth Rent Assistance
- Provide expertise and mentoring Senior Services & Property & Housing staff in relation to community housing requirements, rental policies, procedures and Residential Tenancy legislation
- Create, publish and update policies and procedures for social and affordable housing

**Who we're looking for**:
This is a management role, typically requiring 5 or more years' experience, including 2 or more years' experience supervising a small team. You will have experience meeting legislative requirements under the Residential Tenancies Act and the Housing Act.
- Relevant tertiary qualifications (in Human Services, Social Work or similar) desirable.
- Strong knowledge of the Community Housing Sector and community housing rent policy
- Understanding of social and affordable housing allocations
- Knowledge of the legislative framework of the sector including the Residential Tenancies Act.
- Experience managing stakeholder relations in stressful situations (e.g. neighbour disputes)
- Excellent communications skills - verbal and written

Tenancy Management Lead PD.docx

**At Uniting, we offer an amazing culture, exceptional benefits and we work hard to achieve our main goals always keeping in mind our values and ethics.**
- You will be joining a wholly supportive and inclusive team
- Have access to superb Not-for-Profit benefits - an extra $18k tax free+++
- An EVP that is well developed, accessible, and created to assist and support you
- We truly promote from within - career progression actively encouraged
- Ideas and solutions are key and always welcome - we listen

**At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19. COVID-19 and flu vaccination strongly encouraged but not mandatory.

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