Client Care Representative

Client Care Representative | Clinical Administration | Frankston | 4-5 days pwJoin to apply for the Client Care Representative | Clinical Administration | Frankston | 4-5 days pw role at Sonova GroupClient Care Representative | Clinical Administration | Frankston | 4-5 days pw22 hours ago Be among the first 25 applicantsJoin to apply for the Client Care Representative | Clinical Administration | Frankston | 4-5 days pw role at Sonova GroupLove interacting with people and providing 5-star customer service?
Want to make a difference in people's lives?
Looking for a role with purpose and potential?
We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our busy hearing clinic in Frankston, VIC.You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.
Full training and ongoing support provided.This is a permanent position, working 4 days between Monday and Friday 9:00am to 5:00pm.
For the right candidate we will also consider full-time employment working Monday to Friday.Who are we?
Connect Hearing is a leading provider of hearing health care services with a network of 180+ clinics nationwide.
We are passionate about helping people enjoy a better hearing experience so they can stay connected to the world they love.
Our highly-trained hearing care specialists are helping thousands of people every day to overcome hearing loss and improve their quality of life.We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world.
Our talented employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing.
Join our mission and become part of our team
What will you be doing?
Welcoming our clients and managing their experience for optimal outcomesScheduling and confirming appointments for our clientsProviding administrative support to our Clinicians (Audiologists/Audiometrists)Efficiently managing the day-to-day operations of our clinicsLearning and competently using a range of software and applicationsWhat do you need to be successful in this role?
A passion for delivering an amazing client experienceGreat communication and active listening skillsResilience, self-motivation and lots of energyExcellent organisational and time management skillsAbility to work autonomously and effectively within a teamFocus on results and the best possible outcomes for both our clinic and our clientsIntermediate computer skillsAn interest in learning about features and basic repair/maintenance of hearing aidsPrior experience in customer service/adminWhat's in it for you?
Competitive remuneration package including base salary plus monthly performance bonusesSalary packaging optionsPaid Parental LeaveUniform AllowanceAccess to discounts from over 500 retailers across Australia via our Employee Enrichment HubGenerous employee discounts on Sonova Products for yourself and your familyOnline Wellbeing Centre & Employee Assistance Program (EAP)Access to the LinkedIn Learning PlatformOpportunity to grow and develop in your role and beyondA values driven and people-centered cultureBeing a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industryA genuinely rewarding role with purpose and meaningSounds interesting?
If you feel that this opportunity is right for you, we would love to hear from you
Sonova is an equal opportunity employer.We team up.
We grow talent.
We collaborate with people of diverse backgrounds to win with the best team in the market place.
We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesMedical Equipment ManufacturingReferrals increase your chances of interviewing at Sonova Group by 2xSign in to set job alerts for "Customer Service Representative" roles.Ecommerce Customer Service Representative - CasualMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 weeks agoDandenong South, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoCustomer Experience Specialist, MelbourneWaterways, Victoria, Australia 3 days agoPort Melbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$37.13-A$37.13 3 weeks agoMelbourne, Victoria, Australia A$37.13-A$37.13 3 weeks agoSouthbank, Victoria, Australia A$55,000.00-A$70,000.00 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$74,360.00-A$74,360.00 1 month agoMelbourne, Victoria, Australia 2 days agoMoorabbin, Victoria, Australia A$65,000.00-A$75,000.00 1 month agoCargo Customer Service Executive- Melbourne, AustraliaMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCarlton, Victoria, Australia 2 months agoCremorne, Victoria, Australia 1 month agoWe're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr