Marketing Specialist

Bankstown Sports is looking for a Marketing Specialist to focus on Customer Experience and Entertainment on a 12 month Fixed Term Contract
Bankstown Sports is one of the largest clubs in NSW supporting more than 45 local sporting clubs and over 10,000 individuals who participate in sport, as well as hundreds of local charities and community groups. With more than 130,000 members, Bankstown Sports Group employs over 500 staff and offers a fun, exciting and safe entertainment destination in the southwest with key features including a movie theatre, live shows, free weekly entertainment, function rooms, restaurants and bars.
Venues include Lady Banks Rooftop, The Acres Club Greenacre, Bankstown Sports Bowls, Birrong Sports Club, Baulkham Hills Sports Club and Bankstown Golf Club

**The role you could play**:
The Customer experience and marketing specialist is responsible for the planning and implementation of weekly activities, Hallmark activations and events that enhance the customer experience within the Bankstown Sports Group (BSC and associated).
The role is heavily geared around the ideation and implementation of memorable experiences and activities that keep our members and guests coming back.
Responsibilities of the role
- Assist the Group Marketing Manager in the implementation of Entertainment (Live Shows & Hallmark Events) and Rainforest Lounge Entertainment including bookings, coordinating, internal communications and analysis as needed.
- School Holiday Activities - working with the Bankstown Sports and Marketing Specialist for venues to plan and book school holiday activities according to budget, individual venue objectives and current trends.
- Weekly Activities (Bingo, Cash Housie, Raffles & Trivia) - plan, implement and communicate for all venues.
- Monkey Mania / Turbo Climb marketing opportunities - assisting the Marketing manager in optimising key opportunities to drive the Kids Precinct during school Holidays.
- Live Sport (Tipping, UFC events etc) - planning and implementation, liaising with venue managers as needed.
- Management of key entertainment collateral - ensuring entertainment campaigns, monthly what's on flyers are created and produced on time and with accurate information so customers can plan their visits in advance.
- Assist with ticketing system - putting shows on sale, updating templates and reporting
- Marketing Overflow with key campaigns - assisting in the execution of campaign activations.

**Key Criteria**:

- A marketing all-rounder with a positive attitude to any task
- Experience in entertainment and customer experience would benefit but not a pre-requisite.
- A keen interest in live music and entertainment - we want this role to deliver experiences that help us meet our visitation and cross visitation goals
- Maintain beneficial relationships with entertainment stakeholders and suppliers.
- Strong ability to Focus on key deliverables.
- Task Oriented
- Strong attention to detail
- Excellent multitasking and Problem-Solving skills
- Team player
- Good time-management skills
- Strong interpersonal skills and the ability to work cross functionally
- Degree in Marketing or relevant field

**Your life at Bankstown Sports Club**:
Whilst our biggest focus is to surprise and delight our customers and build a connection between our brand and our customers, we know we are unable to achieve that without our incredible team.
As a valued team member, you will have the chance to fast-track your learning, express your creativity and work with a fun, enthusiastic, passionate team

**Some of our other team member benefits include**:

- Professional development programs and learning offering
- Health and well-being initiatives
- Reward and recognition programs
- Daily meal Allowance
- Secured onsite Staff parking