Client Services Specialist

Join to apply for the Client Services Specialist role at NobleOak1 week ago Be among the first 25 applicantsJoin to apply for the Client Services Specialist role at NobleOakGet AI-powered advice on this job and more exclusive features.Posted: 20/08/2025Closing Date: 20/09/2025Job Type: Permanent - Full TimeLocation: Sydney officeJob Category: Call Centre (Customer Service)About NobleOakAt NobleOak, our people and customers are at the heart of everything we do.
As one of Australia's oldest life insurers, our purpose is to build and protect Australian lives and wealth with integrity.
We're values-driven, successful, and rapidly growing, with plenty of opportunities for you to make an impact and create value.And to back that up, we are an award-winning, high-performing business that invests in our people.
At NobleOak, you will feel truly valued.
We offer regular recognition, opportunities for development, and a fun atmosphere where we celebrate our wins together.
All of our Team Leaders started on the phones and progressed their way into leadership positions - we truly value internal promotion.For more information, please visit: DescriptionAbout the role:Get ready to shine
In this role, you'll be the voice of exceptional customer service, connecting with our customers over the phone and turning their calls into memorable experiences.
Let's make every conversation count
This role is open to part-time and full-time opportunities.It Also IncludesCustomer Service: Respond to inbound calls, addressing client needs effectively.Problem Solving: Engage in quality discussions to understand why customers want to discharge their policy and offer valuable solutions to retain them.Negotiation: Use proactive skills to turn disconnection requests into opportunities to save the customer relationship.Continuous Improvement: Participate in training and learning to enhance your knowledge and skills to create value.Delivery Focus: Strive to meet or exceed all metrics and KPIs while providing consistent, excellent service.Culture Champion: Just like everyone at NobleOak, be a Culture Champion
Embrace our values and shine with positivity, energy, and integrity.About YouDesired Skills and ExperienceDesired Skills And ExperienceExperience in a customer-focused environment.Background in front office call centres, administrative, or customer service roles.Strong commitment to delivering quality customer service over the phone.Excellent communication and interpersonal skills, including patience, clarity, and empathy in personal, written, and telephone interactions.Ability to build and sustain positive working relationships with internal stakeholders.If this sounds like the workplace and role for you, apply now
NobleOak may require you to undertake a criminal history check.
We are an Equal Opportunity Employer and encourage people of all ages and Australian Aboriginal and Torres Strait Islander people to apply.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInsuranceReferrals increase your chances of interviewing at NobleOak by 2xGet notified about new Client Services Representative jobs in Greater Sydney Area.North Sydney, New South Wales, Australia 2 weeks agoCustomer Service Specialist - Part-Time Fixed-Term ContractNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 weeks agoNorth Sydney, New South Wales, Australia 2 months agoParramatta, New South Wales, Australia A$70,000.00-A$90,000.00 2 weeks agoSydney, New South Wales, Australia A$70,000.00-A$90,000.00 6 hours agoRydalmere, New South Wales, Australia 1 day agoNorth Sydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 9 hours agoHomebush, New South Wales, Australia A$34.00-A$38.00 4 weeks agoSydney, New South Wales, Australia 59 minutes agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoPyrmont, New South Wales, Australia A$65,000.00-A$72,000.00 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia 1 week agoAustralia/New Zealand Client Service AssociateSydney, New South Wales, Australia 2 weeks agoNorth Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSurry Hills, New South Wales, Australia 4 months agoBankstown, New South Wales, Australia 6 days agoProgram Specialist - Customer ExperienceSydney, New South Wales, Australia 3 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoWe're unlocking community knowledge in a new way.
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