Patron Communication Specialist

At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.
We're a team of imaginative and passionate people who believe in the power of sport to make a difference.
Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Patron Communications Specialist to join our team to deliver the Australian Open 2026. This is a full-time fixed-term contract from September 2025 to February 2026.
As these are seasonal roles, we require full availability and flexibility across the summer months, December – February. If you're ready to help us serve up real impact, we'd love to hear from you.
We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.
About the role
As Patron Communication Specialist , you'll play a key role in shaping the customer experience at the Australian Open. Embedded in the Customer Experience team, you'll craft clear and timely information for patrons across digital and physical channels — from ticket purchase through to arrival and event day.
In this role you will :
Lead operational communication projects across pre-event and in-event phases
Collaborate with internal teams and partners to streamline content and manage approvals
Write and optimise content across formats — from digital maps and SMS to screens and guides
Ensure consistency between customer and workforce-facing information across all channels
Maintain accurate content and automate information sharing across teams and platforms
About you
You're a confident communicator and detail-focused project coordinator, passionate about content that enhances experience.
We're looking for someone with :
Experience in content creation, copywriting or communications, ideally in events or sport
Strong attention to detail and time management to handle multiple deadlines
Great stakeholder skills and a collaborative approach to working with diverse teams
An organised mindset, with the ability to manage projects and shifting priorities
3+ years of relevant experience and preferably a degree in communications or related field.
What's to love?
Career development with a range of formal education and on the job training opportunities
Tickets to the Australian Open
Monthly health & wellbeing activities with access to CorePlus Pilates
Onsite gym, tennis facilities & free onsite car parking
A range of discounts from our sponsorship partners
To Apply
If you think you're up to the challenge, we'd love to hear from you Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. Hold (or be willing to obtain) a current Police Check and Working with Children Check.
If you need assistance or adjustments to fully participate in the application process, please contact
We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.
We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.
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