Graduate Operations Supervisor

1 week ago

Melbourne, Victoria, Australia Ventura Full time

Salary:
- $63,654 base + super- Location:
- Dandenong- Employment Type:
- FT - Full-Time Temporary- Department:
- DANDENONG DEPOT***

Shape the future of transport operations We're seeking a **Graduate Operations Supervisor **dynamo to drive innovation and success in our team. This role is a 2-year graduate program with the aim of transitioning to an experienced Operations Supervisor role on completion.

**The Opportunity**

Based at our Dandenong depot this role is loaded with opportunity to learn and gain experience in all facets of transport operations. You will be guided, coached and mentored by a team of experienced transport operations experts. This is an entry level position with a strong career development path

**Main responsibilities**
- Working closely with the Depot Manager and support the Operations team.
- Reviewing and gathering CCTV footage.
- Undertaking basic investigations into minor complaints and incidents
- Entering appropriate information into our transport system
- Investigating customer complaints
- Daily data entry and administrative assistance
- Liaising with drivers to ensure they have what they need

**What are we looking for?**
- Passion for learning, achieving and self-development
- Great computer skills including MS Excel and Word
- Completion of a tertiary qualification preferred
- Experience in general administration
- Ability to deliver exceptional customer service
- Strong time management and organisational skills
- Excellent written and verbal communication skills
- Able to thrive in a fast-paced environment
- Strong attention to detail
- Current drivers licence

**What we offer**
- Learning, learning and more learning
- A supportive work environment with intensive training by experienced mentors
- Opportunities for career progression with a secure company
- Onsite parking available, quarterly BBQ's, great facilities and more

**And finally **

Ventura has been moving people since 1924 and is the largest privately-owned bus company in Australia. We have been providing dependable, friendly, and sustainable bus services for over **100 years** Today Ventura has more than 1600 employees, 930 buses and coaches, and carries more than 36 million customers across Melbourne each year. We are a robust employer who have stood the test of time, with a positive workplace culture that embraces diversity, inclusion, and continuous improvement.

**How to Apply

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