Case Manager

**SYC** has a relentless belief in people and their potential. We provide services that foster wellbeing, independence, and opportunity for all Australians.

As a not-for-profit organisation, we invest back into the Australian community, helping tens of thousands of people every year with housing, education, and employment. Founded in 1958 to support young people experiencing disadvantage, we now extend this expertise to people of all ages.

We have a great opportunity for highly motivated; outcome focused Case Manager to join our Tailored Learning team on a **part time (potential full-time) fixed term basis, primarily located at our Payneham site, Studio East.**

This role is fixed term until September 2025 with a possibility of extension.

Reporting to the Program Manager of Learning you will provide options and support to inspire and challenge students with identified barriers to learning and contribute to improving the achievement of students in the focus areas of living, learning and transition.

In this role, you'll provide options and supports to inspire and challenge students with identified barriers to learning. Day to day activities will include:

- Providing client services within SYC's Case Management model.
- Supporting delivery of learning program working collaboratively with teachers and other Case Manager's.
- Working to achieve outcomes specified in funding contracts and within program guidelines.
- Working collaboratively with colleagues and stakeholders to undertake appropriate entry screening for clients.
- Conducting holistic assessments of young people to establish their needs, barriers and goals.
- Developing a case management plan with young people within funding contracts / guidelines.
- Providing direct service including therapeutic interventions to assist young people to meet their case plan.

**About You**

As someone who enjoys working in a highly collaborative team environment, you will be passionate about supporting young people to engage in an alternative learning space. The role is multi-faceted including maintaining and developing relationships with schools, other relevant stakeholders, and participants to promote and achieve success on their educational journey

**To be considered for this role, you will demonstrate**:

- Experience in engaging and working with young people who are disadvantaged by homelessness, an offender history, family breakdown, poverty or lack of education.
- Previous experience in conducting client assessments, developing case plans and writing case notes and reports.
- Strong engagement skills and the ability to interact effectively and sensitively with young people from diverse
backgrounds, their families, and other service providers to achieve positive outcomes with clients.
- Demonstrated experience in delivering group programs.

**For this role, you will need to**:

- Hold a minimum of one or more of the following qualifications: Certificate IV or Diploma in Youth Work or Youth Justice, or Bachelor of Social Work or Psychology, or Certificate IV in Child, Youth and Family Intervention (Child Protection).
- Be willing to complete a Working with Children Check and National Police Check
- Have possession of a current valid Driver's License, willingness to drive, and your own registered vehicle with a 4-5-star ANCAP safety rating.
- Be eligible to work in Australia.

**Why join Team SYC?**
- Increase your pay with Salary Packaging options
- Career development opportunities
- Enjoy an additional day off to celebrate your Birthday*
- Wellbeing leave
- Access an additional one week of paid leave each year, through SYC loyalty leave*
- Be provided with additional paid personal leave
- Stay healthy with discounted Corporate Private Health Cover
- Access our free and confidential Employee Assistance Program
- Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
- Enjoy special benefits with Beaurepaires
- Qualifying periods apply.

**About us**

SYC exists so everyone can succeed.
SYC is a non-profit human services organisation, we invest back unto the Australian community, helping tens of thousands of people every year with housing, education and employment.

**If you are passionate about helping others, we would love to hear from you**

We're proud to be a Circle Back Initiative Employer and we commit to respond to every applicant.

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply.