
Centre Manager
2 days ago
Retail Asset Management
- Full Time
- Maroochydore, QLD
**Together, we can do great things**
We shape leading experiences across office, retail, logistics and student accommodation.
We're one of Australia's largest property groups, managing $35 billion worth of assets across the country.
Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They're inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.
This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.
Come join us.
**The role**
- We're seeking an experienced and commercially astute **Centre Manager** to lead **Sunshine Plaza** — the Sunshine Coast's dominant retail asset and a cornerstone of the region's growth. Located in Maroochydore, the designated Principal Regional Activity Centre, Sunshine Plaza is a 106,600sqm super-regional shopping centre servicing both a growing residential population and a strong tourism market.
- The centre comprises over 300 retailers, anchored by David Jones, Myer, Big W, Target, Kmart, Coles, and Woolworths. A major redevelopment in 2019 introduced a high-end fashion and lifestyle precinct featuring UNIQLO, H&M, and Sephora, reinforcing the centre's position as a premier destination for retail, dining, and entertainment. Uniquely integrated with the Cornmeal Creek waterway, Sunshine Plaza delivers a relaxed yet dynamic experience in a true coastal setting.
**What you will be doing**
- As Centre Manager, you'll be responsible for the strategic, operational, and financial performance of Sunshine Plaza. You will lead a high-performing team and collaborate across leasing, marketing, operations, and development to unlock long-term value for the asset.
**Leadership & Culture**
- Lead and develop a high-performing, values-driven Centre Management Team.
- Foster a culture of continuous improvement, collaboration, and commercial focus.
- Build capability within the team through coaching, performance management, and succession planning.
**Financial & Asset Performance**
- Deliver the annual Business Plan and Base Asset Plan, achieving income, expenditure, and capital targets.
- Identify and implement strategies to optimise rental income, reduce abatement, and minimise vacancy risk.
- Provide strategic input into tenancy planning and remixing, in partnership with the Leasing and Portfolio teams.
- Leverage performance data and customer insights to inform decision-making and identify growth opportunities.
**Customer, Retailer & Community Engagement**
- Champion a customer-first mindset across all centre operations and experiences.
- Build strong, proactive relationships with key retailers, customers, and the broader community.
- Represent the centre with local stakeholders, including council, tourism bodies, and community organisations, to enhance the asset's local relevance and reputation.
**Risk, Compliance & ESG**
- Ensure the centre operates in line with all safety, compliance, and risk management requirements.
- Act as Chief Warden and lead emergency preparedness and response for the asset.
- Support delivery of ESG targets by embedding sustainable practices and engaging stakeholders in energy, waste, and climate resilience initiatives.
**What makes you stand out**
- To succeed in this role, you will have a proven track record as a Centre Manager delivering sustainable revenue and profit growth within shopping centres, or be an experienced Senior Retail Manager ready to step into a Centre Management position.
- You will demonstrate experience in developing and leading high-performing teams, along with outstanding interpersonal, communication, and stakeholder management skills. Given the financial responsibility of this position, a high level of financial aptitude and commercial acumen is essential, coupled with the ability to manage long-term sales and profit growth.
- This role would suit a Centre Manager who is customer-focused, commercially driven, and looking to advance their career within a landmark retail asset.
**What makes us stand out**
**We value our people**
- Enjoy flexible working arrangements and generous leave options.
- Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
- Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
- Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
- Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.
**We know the power of a great experience**
- Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
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