Performance Executive

**ABOUT GROUPM**

GroupM is the leading media investment management company globally, incorporating media agencies including MediaCom, Mindshare, Wavemaker, and Essence, as well as specialist business such as Xaxis, Finecast, Sightline, and INCA.

With 800 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to its clients, stakeholders, and people.

**ABOUT WAVEMAKER**

At Wavemaker, we believe there always is a better way to grow. By Positively Provoking Growth for our clients and our people, we shape decisions and experiences through media, content and technology.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it's not easy, but if it's in you, we will get it out of you.

**ROLE OUTLINE**

The Performance Executive is a crucial role within the team, providing the foundations for success for our clients. You are responsible for all aspects of campaign implementation, optimisation, monitoring, and reporting, working very closely with your manager to produce best-in-class solutions, offer unparalleled service and deliver against targets.

You are highly analytical, have an acute attention to detail, and excited to work with market leading partners & technologies. Most importantly, you are passionate about deepening your knowledge of all aspects of the biddable industry.

Reporting to: Performance Manager

**KEY RELATIONSHIPS**
- Collaborating closely with **internal teams**:

- Establishing strong relationships with relevant **media, data, and technology partners**:

- Foster deep trust and understanding with **agency client teams**:

- Contribute to great teamwork in your **immediate team**

**WHAT YOU SHOULD SPEND YOUR TIME DOING**

People - 15% of your time
- Positively contribute to team meetings, leading some sections and owning follow-ups
- Liaise confidently with vendors and publishers to both resolve challenges and find new opportunities
- Provide clear guidance and instruction when working with, teaching, or helping others

Product - 45% of your time
- Deliver end-to-end biddable campaigns, including flawless campaign management and strong use of tools & technology
- Work closely with your manager to develop planning skills, including measurement and tracking frameworks

Client - 15% of your time
- Represent client needs to vendors and partners, supporting your manager on larger initiatives
- Begin developing relationships with clients at a junior level, as it relates to implementation planning & buying
- Proactively recommend tactics and opportunities that resolve client challenges and objectives

Commercial - 25% of your time
- Deliver accurate and timely reconciliation of campaigns in line with best practice and with exceptional attention to detail
- Monitor all financial and compliance processes for 100% accuracy, particularly bookings, loadings, and resolving account queries
- Develop a strong understanding of in-scope services for your clients, and the process for completing work above and beyond

**WHAT MAKES A GREAT PERFORMANCE EXECUTIVE**
- Attention to detail: you register little-to-no errors in your work, you perform tasks with care
- Organisation: you consistently meet deadlines, handling expectations effectively ahead of time
- Team & collaboration: continually contribute to shared goals, supporting fellow employees and beginning to lead team initiatives
- Communication: responding to requests in a timely manner, with written & verbal communication that is consistent with our values and behaviours, make time to proactively share knowledge with others
- Analytical: make logical decisions backed by data, with clear evidence of research & thinking
- Flexibility: constantly agile, balancing both strategic and tactical approaches
- Proactivity/taking the initiative: take ownership and set direction in challenging situations
- Problem solving: demonstrate fearless problem solving, solving problems with mínimal guidance