Install Manager

3 days ago

Sydney, New South Wales, Australia Expo Centric Full time

The Installation Manager will perform all installation manager duties such as overseeing all installation jobs, including construction and de-construction of projects, as well as leading and providing guidance for the installation team. They are an on-site coordinator of labour crews and installation crew. They will also be a key point of contact for clients and should provide a high level of customer service. Ensuring quality performance of installations and service to the satisfaction of the design team, clients and exhibition organisers. This role will also include keeping factory team motivation levels high.

Install and breakdown of exhibition stands and exhibition elements such as frames, screens and technology mounts.

General construction of exhibition projects, both on-site and in the factory/warehouse.

**People Management**:

- Provide installation/service training to new installation crew employees
- Provide ongoing safety training for all crew.
- Providing advice and guidance for crew members.
- Maintaining employee motivation and satisfaction levels.

**Operations Support**:

- Supporting the Operations with any relevant duties.
- Informing Operations of any installation and crew member problems.

**Collaboration**
- Scheduling installation and service of products with PMs and designers.
- Attend pre-construction meetings prior to installation.
- Scheduling installation and service of products with PMs and designers.
- Attend pre-construction meetings prior to installation.
- Liaise with clients and other operational and service departments, ensuring that safe systems of work are adhered to at all times.
- Review design concepts and provide feedback on construction and potential issues prior to them being sent to the client.
- Manage the deliveries and collections, notifying the relevant parties.
- Communicate trouble reports, warranty issues, and back charges to project managers and billing department.

**Productivity and Efficiency**
- Ensure quality installation, operation, and service of products.
- Providing innovative solutions to problems.
- Reviewing production drawings, identifying and rectifying mistakes
- Delivery of the project on time and communicating any setbacks/issues to the Operations Manager and Project Manager.
- Checking over all aspects of packed stand elements to ensure ALL components necessary to complete the build are there. Inc frames, fittings, furniture, flooring and infills.
- Identify the most cost-effective way of building structures.
- Perform post-installation inspection (take photos of products, follow-up, completeness of project).
- Report any problems, safety issues, close calls, successes, and completion.
- Provide on-site supervision and hands-on assistance for jobs as needed.

**Inventory Management**
- Ensuring all inventory is properly maintained and stored in the correct bay at all times.
- Ensuring adequate stock levels in the warehouse and reporting shortfalls to Operations

**Admin Duties**
- Admin duties, including time sheets, budget tracking and checklists

**Key Skills**:

- Experience in Exhibition Stand Construction or Similar - preferred
- An understating of the exhibition fabrication and installation process
- Own tools
- Forklift license
- EWP license (preferred)
- An understanding of exhibition floorplans and exhibition show manuals.
- Ability to read construction drawings.
- An understanding of rigging and other site services.
- Strong command of English in writing and verbally.

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