Casual Workplace Coordinator

7 days ago

Sydney, New South Wales, Australia Hub Australia Full time

Unique role in philanthropy and coworking with Paul Ramsay Foundation
- Join a vibrant B Corp focused on social/environmental good
- Gain flexibility, with varied shifts across a Monday - Friday roster

**About Us**:
Hub Australia, a premium provider of workspaces, business networks, and services, spans across major cities including Sydney, Melbourne, Brisbane, Canberra, and Adelaide. As the largest privately-owned coworking operator in Australia, we've grown since our establishment in Melbourne in 2011 to boast a team of over 100 staff and a diverse membership of 4000, encompassing small businesses, government entities, non-profits, and corporations.

We're proud to be a Certified B-Corporation and the first coworking space in Australia to achieve Carbon Neutral certification with Climate Active. Hub Australia offers a vibrant, dynamic work environment, fostering growth and innovation. As we continue to build the best place to create, share, and work with others, we invite you to join us and seize the opportunity to grow and thrive.

We are proud to partner with the Paul Ramsay Foundation, one of Australia's most prominent philanthropic foundations dedicated to disrupting cycles of disadvantage. Together, we're managing Yirranma Place, a 'for purpose' precinct in Darlinghurst.

**About the role**:

- Responding to the needs of the community, answering queries, addressing concerns, and troubleshooting across an array of issues as needed
- Ensuring the spaces across the building are presented to the highest standard and making necessary adjustments from managing hazards to ordering office supplies.
- Checking in daily with the Building Operations Manager and the FOH (Front of House) teams to understand and align on the priorities for the day.
- Provide administrative and operational support to the FOH.
- Ensure all suppliers and internal and external customers are invoiced on time.
- Work closely with Paul Ramsay Foundation (PRF), FOH, Operations and AV operations teams.
- Manage meeting and event enquires in partnership with the FOH team.
- Maintain events workflows and procedure documentation to ensure a transparent, smooth, and efficient process for external and internal stakeholders.
- Following PRF standards, undertake post-event follow-up to ensure customer expectations were met or exceeded, record any areas of concern and remedial actions put in place.
- Coordinating community moving (in and out), including organising desk cabling, furniture adjustments and other ad hoc tasks as required

**About You**:

- Outstanding interpersonal skills and a strong communicator - both written and verbal.
- Solid track record in delivering exceptional customer experiences.
- Exceptional time management skills with an ability to juggle competing priorities whilst remaining solutions-focused.
- A common-sense approach to problem-solving, able to think on your feet and 'out of the box'.
- Attention to detail, enjoy sweating the small stuff that makes community experiences unique.
- The ability to build strong internal and external relationships and work well in a team and independently.
- Flexible availability across Monday - Friday (10am - 6pm operating hours).
- Ability to learn and adapt to multiple online systems across two organisations.
- Minimum two years of administrative experience within customer focused environment (preferably in a related industry, not-for-profit, operations or office administration)

**_If your experience looks slightly different, but you think you'd be a great fit, we'd love to hear more about you._

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