Client Success Specialist

4 days ago

Sydney, New South Wales, Australia A2B Australia Full time

**The Role**:
Our Cabcharge Corporate Solutions business unit is a team of passionate, entrepreneurial and client-focused members with expertise in providing impactful business solutions to over 80% of the ASX 200 list, and tens of thousands of small and medium sized businesses in Australia. The Cabcharge Corporate team is a critical growth engine for A2B Australia and keen to scale existing capabilities and tackle greenfield opportunities. As part of the broader business unit, you will have multiple options to craft your career path across

Customer Success, Sales and Operations teams within the business unit.

In the role of the Client Success Specialist, you will be responsible for delivering the best customer experience possible for our customers who interact with our support channels. Your work will involve onboarding customers, answering product and process questions, driving adoption of digital products and online help. Your performance benchmark include service

level KPIs, customer satisfaction scores and customer retention goals.

**Roles and Responsibilities**:

- Drive customer engagement with the product & maximise the value they can gain from the Cabcharge mobility platform and payment solutions
- Execute seamlessly across multiple workflows and functional areas such as product order processing, digital products issuance, disputes & reconciliation
- Advocate for customer needs and feedback by leading workstreams and initiatives across teams to perform deep-dives and identify solutions,
- Able to identify process improvement opportunities and product knowledge gaps within team and work with management team to address these areas effectively
- Meet productivity metrics and quality standards in client engagement

**Qualifications**:

- Bachelor's degree
- Ability to work in a team environment and collaborate with cross functional teams
- Ability to thrive in a role that is process-driven, and requires attention to detail
- Prior experience with CRM tools, Office 365 suite preferred

  • Client Success Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeClientSuccess Full time $100,000 - $150,000

    Unlock Your Potential as a Client Success SpecialistYour role in our team will be that of a dedicated advocate for your clients, working closely with them to identify and address their needs. You will be the primary point of contact for clients, providing guidance and support throughout their journey with us.This position is ideal for individuals who are...

  • Client Success Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeClientsuccess Full time $100,000 - $120,000

    About the Role:">We are seeking a highly skilled Client Success Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring the seamless delivery of services to our clients.">As a Client Success Specialist, your primary responsibility will be to provide exceptional support to our clients and internal...

  • Client Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeClientSuccess Full time $60,000 - $65,000

    Our team is looking for a highly skilled Client Success Specialist to join our dynamic client-facing unit.Key Responsibilities:Develop and execute customized account management strategies, including setting up advanced search protocols.Nurture long-term relationships with clients through proactive communication, issue resolution, and advocacy.Educate clients...

  • Client Success Specialist

    4 days ago

    Sydney, New South Wales, Australia A2B Australia Full time

    29th August, 2025 Our Cabcharge Corporate Solutions business unit is made up of passionate, entrepreneurial, and client-focused professionals who provide impactful business solutions to over 80% of the ASX 200 list, along with tens of thousands of small and medium-sized businesses across Australia.The Cabcharge Corporate team is a key growth driver for A2B...

  • Drive Client Success

    4 days ago

    Sydney, New South Wales, Australia beBeeClient Full time $90,000 - $120,000

    Revenue Growth SpecialistWe are seeking a seasoned Revenue Growth Specialist to lead the expansion of our client relationships and drive revenue growth.The ideal candidate will be responsible for:Developing and executing strategies to maintain and grow existing client accounts, ensuring continued success and revenue expansion.

  • Client Success Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeClientSuccess Full time $90,000 - $120,000

    Seeking a seasoned Client Success Specialist to deliver exceptional service to financial advisor clients across Australia. Present and educate clients about our offerings for financial advisors, focusing on software, workflows, and data; as well as on industry trends.Responsible for ensuring users get the most from our software and maximize retention by...

  • Drive Client Success

    11 hours ago

    Sydney, New South Wales, Australia beBeeGrowth Full time $90,000 - $120,000

    Client Growth SpecialistWe are seeking a seasoned Client Growth Specialist with exceptional relationship-building and business development skills to drive client success and expansion.Your RoleOnboarding & Implementation: Deliver an outstanding onboarding experience that exceeds client expectations. Ensure seamless setup and implementation for new...

  • Client Success Partnership Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeePartnership Full time $140,000 - $170,000

    Job Opportunity: Client Success Partnership SpecialistWe are seeking a seasoned professional to collaborate with our esteemed partners, fostering a collaborative environment that drives continuous improvement. Your expertise in customer advocacy and engagement will be instrumental in enhancing the value proposition of our partners' products and services.Key...

  • Consultant, Client Success

    2 weeks ago

    Sydney, New South Wales, Australia Visa Full time

    Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Client Success Expert

    4 days ago

    Sydney, New South Wales, Australia beBeeInvestment Full time $90,000 - $130,000

    About the RoleThe Senior Specialist/Account Manager is accountable for delivering exceptional end-to-end client experience, championing their success throughout our organization.Key Responsibilities:Guarantee clients' core business activities are well-maintained and all commitments are fulfilled.Manage client profiles within a centralized CRM system,...