Digital & Social Media Manager

**About C&K**

The Creche and Kindergarten Association Limited (C&K) is Queensland's pre-eminent provider of early education and care and is proudly not-for-profit. C&K acknowledges that each child and family have unique early education and care requirements. As a result, we provide a range of different programs, including childcare, kindergarten, outside school hours care and integrated services. With more than 330 centres throughout Queensland, our purpose is to nurture and inspire children to succeed in an ever-changing world. This is at the forefront of everything we do.

**About the opportunity**

The Digital & Social Media Manager is a key role within the Marketing team, overseeing and providing expertise in digital marketing, content creation, website development and social media for the C&K brand and our 330 plus kindergarten and childcare centres.

As Digital & Social Media Manager, you will primarily be focused on delivering creative digital and social media content and marketing solutions. You will manage C&K's digital and social media channels to drive enrolments, increase brand awareness, and improve the online customer experience. Specifically, you will:

- Manage (and constantly improve) the digital customer experience
- Oversee content strategy for social and digital channels
- Develop and implement the digital marketing and social media marketing strategies
- Create and manage digital marketing campaigns
- Manage the Digital & Social Media Coordinator, as well as external suppliers and agencies
- Analyse and report on results

We seek someone with a proven successful track record in digital marketing, web content management, social media management, digital content production and online brand management. You must be comfortable working in a fast-paced, collaborative environment, meet deadlines, and focus on achieving measurable results.

You'll play a senior role in a small and collaborative Marketing team who are friendly, supportive and get the job done

**About you**
- A tertiary qualification in digital marketing or communications or a related discipline
- Demonstrated experience in effective digital marketing, content creation and communication, website management and social media engagement
- An analytical and data-driven approach
- Project management skills and experience in managing a website redevelopment
- Experience in customer experience
- Experience in digital and social media reporting, specifically Google Analytics and social media reporting platforms
- Demonstrated experience in content development with highly developed writing and video production skills as well as sourcing news/engagement opportunities, setting and managing content production processes
- Excellent IT skills and use of MS Office, content management systems, HTML, social media platforms, and analytical tools
- A good eye for design and branded storytelling
- Outstanding communication skills, written and oral, with high attention to detail
- Love of social media and all things digital
- Interest in early childhood

**The benefits**

Located at our C&K Central Head Office in Kedron, North Brisbane, you will also have the flexibility to work remotely two days per week.
- Salary packaging options
- Training and professional development, including study assistance
- Priority access to C&K childcare and kindergarten services
- Access to our Employee Assistance Program (EAP)
- Paid Blue Cards (for permanent and fixed-term contract employees)

Please be aware that the Queensland Government's COVID-19 Vaccination Requirements for Workers in a high-risk setting Direction requires all workers who enter, work in, or provide services in an early childhood education and care setting to be fully vaccinated for COVID-19. This Direction applies to C&K.

All C&K employees are required to undergo background checks which include a police check.