Park Manager

1 day ago

Perth, Western Australia Discovery Parks Full time

**About Us**:
G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85+ fully owned and operated parks. The largest park network in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia.

**Discovery Parks - Swan Valley** is in the heart of the Swan Valley wine region and just 25 minutes from Perth CBD. Take the delicious Food and Wine Trail, covering 150 attractions over 32 kilometres. Indulge in world-class wine, gourmet food, fresh produce and delicious free tastings at many locations. Family fun awaits you at nearby Whiteman Park, Caversham Wildlife Park and historic Guildford township.

**The Role**:
We are looking for an individual or couple with strong leadership and a customer-centric and hands-on approach, with demonstrated experience in hospitality management or managing an accommodation-based business. You will be dedicated, driven, and able to ensure the delivery of exceptional guest service whilst achieving revenue targets, managing expenses and guiding the day-to-day work and development of a dedicated team. Most importantly, you will bring with you a passion for the holiday park lifestyle

Your responsibilities will include:

- Recruitment, management and leadership of a diverse park team including administration, housekeeping, grounds, maintenance, customer service and possibly a range of permanent customers that live on site
- Team training and development
- Proactively planning and implementing sales and marketing activities in line with customer needs
- Financial management - operating, reporting, delivering and implementing budgets
- Maximising revenue opportunities
- Asset management
- Office administration
- Leading by example ensuring efficient management practices are employed, maintaining compliance with safety, statutory and brand standards
- Attending to afterhours call outs

**Skills & Experience**:
We are looking for:

- Demonstrated skills and experience in hospitality management
- Strong analytical and problem-solving skills
- Proven and demonstrated experience in managing, developing and training staff
- Strong computer skills, especially in the MS Office suite
- A good understanding of yield management
- Awareness of contemporary sales and marketing principles and practices
- Previous experience with RMS or similar reservations systems - desired
- Current valid driver's license - essential

As a Park Manager you are required to live on site - all-inclusive accommodation and utilities are provided for as part of your total remuneration package.

**Benefits**:

- A competitive salary with annual bonus based on KPI's
- Professional development and opportunities to grow personally as well as professionally
- Discounted accommodation for you, your family & friends at over 300 G'Day Group holiday parks nationally.
- Discounts with our G'Day Rewards Partners including gym memberships, flights, petrol, car and camper van hire, car servicing and more
- Service recognition awards
- Access to Employee Assistance Program (EAP)Video

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