Post Office Clerk

3 days ago

Melbourne, Victoria, Australia The Pines Post Office Full time

Postal Services Officer - The Pines Post Office

The Pines Post Office is looking for a friendly and dedicated Postal Services Officer to join our growing team. We provide the full range of Australia Post products and services, and this is an exciting opportunity to become a key part of a fast-paced and customer-focused environment.

Position Details
- Casual role: 5 days per week, including some Saturdays.
- Office hours: Monday to Friday, 8:30 am - 5:00 pm; Saturday, 9:00 am - 12:00 pm.
- Hourly rate: $33.31

What We're Looking For

We're seeking someone who is:

- Friendly, enthusiastic, and reliable.
- Passionate about delivering excellent customer service.
- Physically fit, with the ability to lift up to 16 kg of mail regularly and stand throughout your shift.
- Experienced in cash handling or customer service.

Your Responsibilities

As a Postal Services Officer, you'll:

- Conduct and process a range of identity service transactions, including Australian Passport interviews.
- Handle high-value transactions accurately, including cash, cheques, credit cards, and EFTPOS.
- Build strong relationships with customers by understanding and meeting their needs.
- Promote Australia Post products and services through up-selling, cross-selling, merchandising, and other promotional activities.
- Assist customers with mail lodgements and associated costs.
- Support the team with administrative and general store duties.

Why Join Us?
- Work in a supportive and welcoming team environment.
- Enjoy a stable role with opportunities for growth.
- Make a real difference by delivering essential services to the community.

If this sounds like the perfect role for you, click 'apply' and submit your resume and cover letter.

We look forward to welcoming you to the Elanora Post Office team

**Job Type**: Casual

Pay: $33.31 per hour

Expected hours: 24 per week

Schedule:

- Fixed shift
- Shift work

Supplementary Pay:

- Overtime pay
- Penalty rates

**Experience**:

- Post Office: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 18/01/2025

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