People And Culture Coordinator

We offer a hybrid working model and offer work/life balance
- End to end support of new employee onboarding
- We are one of the fast-growing FinTech's in the payments sector

**Our client's success is our success. And you make it happen**

Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on driving client growth. We're at the forefront of innovation punching above our weight. We're enabling the future for our clients through tech like NPP and open banking.

We are an unlisted public company and one of five licensed banks in Australia with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech's and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.

We are looking for a passionate People and Culture Coordinator to join our People and Culture team.

Reporting to the Senior Manager, People and Culture Systems and reporting, this role plays a critical part in providing efficient and effective HR administrative and process support to the wider People & Culture team and all stakeholders. This role is essential in supporting employees through the entire employee lifecycle.

The responsibilities in this role include but are not limited to the following:

- Act as the first point of contact for P&C enquiries by managing the P&C inbox, monitoring, and action of time in the employee self-service portal (Elvis) and coordination of the distribution of workload to the team as appropriate
- Assist with the troubleshooting of employee enquiries relating to P&C related systems
- Work closely with the P&C team and Payroll to maintain accurate people-related data within P&C related systems
- Provide end-to-end onboarding support, including the creation of positions, issuing employment contracts using Cuscal's digital onboarding tool, monitoring of acceptance and completion, processing of required background checks and work effectively with the payroll team to ensure new employees are on-boarded into the payroll system within agreed timeframes
- Provide support to People Leaders & P&C Business Partners through the timely delivery of employee correspondence, including letters and contracts for internal movements, promotions & changes
- Responsible for the updating of P&C related information on Intranet
- Ensure the accurate payment of accounts are actioned weekly, within required timeframes, and work with the appropriate P&C leader to reconcile where appropriate (ie training and recruitment budgets)
- Support the implementation of People & Culture programs and projects where required, including the administrative support for project work, such as research and data collection
- Coordination and support of employee events where appropriate
- Other support as required to the team
- Ownership of new employee merchandise packs including procurement of items and coordination of distribution to employees

**About You**

As the People and Culture Coordinator you have an analytical mindset and can solve problems efficiently. With a proven track record of exceptional stakeholder relationship management skills, you will be self-assured and have the demonstrated experience of always maintaining professionalism and confidentiality. Moreover, your established expertise in successful time management of competing priorities in a tight deadline driven environment will be vital to your success. You will have a proactive mindset and are confident in grasping information quickly and provide support and guidance in a collaborative and efficient manner. With proficiencies in Microsoft Office, your relevant tertiary qualifications in HR or related disciplines will be well regarded.

**Why Cuscal?**

We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

**Next Step