Hardship And Collections Consultant

4 days ago


Adelaide, South Australia Hudson Australia Full time

Customer Assist - Hardship and Collections
This is a phone based contact Centre role within one of the top 4 banks
Adelaide Bedford Park location this role is initially a 9 month contract with the opportunity to extend or move into a permanent position based on performance.

Must have excellent communication skills
Need to have the eagerness to learn
Committed to the role long term
Strong computer literacy
Empathetic and resilient

9 month contract
8am-8pm availability
Mon-Fri
$34.44
10th July start date
Must be AVL for a 1st June Assessment Centre
- Communicating with customers and assisting through their hardship journey.
- Working with multiple systems
- Providing advice and solutions to customers
- Ensuring communication is strong and you are able to ask probing questions when needed
- Previous experience in a similar role is considered an advantage



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