Employment Relations Operations Lead – 12 Month Max Term
4 hours ago
Shape and deliver Employment Relations practices, projects, and processes that ensure consistency, compliance, and continuous improvement across the business.
What You'll Be Doing
Stay Ahead of the Game – Monitor changes in workplace laws and industry best practice, ensuring ER practices remain compliant and future-readyUplift leader capability – You'll go beyond the training.
You'll build relationships with our leaders, understanding their unique needs and challenges.
You'll create sessions will be engaging and insightful, taking complex technical information and turning it into practical, everyday skills our leaders can confidently apply.Lead Projects & Initiatives – Plan and deliver change initiatives, including forward-looking roadmaps and continuous improvement projectsManage ER Content & Resources – Oversee templates, knowledge bases, and documentation to ensure accuracy, accessibility, and complianceDrive Reporting & Audit Excellence – Maintain accurate data, support audits, and deliver insights that inform decision-making and improve outcomesChampion Continuous Improvement – Streamline processes, enhance operational systems, and implement sustainable ways of workingSupport Case Management – Guide complex case handling, investigations, and resolutions with fairness, consistency, and procedural integrity
What You'll Bring
ER Operations Expertise – Strong understanding of Australian and New Zealand employment legislation and ER practicesProject & Process Mastery – Proven experience managing projects, resources, and operational workflowsAnalytical & Solutions-Focused – Ability to interpret data, identify trends, and recommend actionable improvementsAttention to Detail – High standards in documentation, compliance, and content managementInfluential Communication – Skilled in explaining complex concepts and engaging stakeholders across all levels
Why Join Us?
Lead the design and delivery of impactful ER practices in a dynamic, fast-paced retail environmentWork with innovative systems and processes to support a best-in-class employee experienceContribute to continuous improvement initiatives that shape how ER operates across the businessJoin a collaborative, forward-thinking People & Safety team that values expertise and impact
If you're ready to take the lead in shaping Employment Relations operations and make a real impact across Australia and New Zealand, we want to hear from you.
Apply now and bring your expertise, strategic thinking, and passion for best-practice ER to our team
Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer.
We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.
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Brisbane, Queensland, Australia Super Retail Group Full timeOverviewJoin to apply for theEmployment Relations Operations Lead – 12 Month Max Term (Parental Leave Cover)role atSuper Retail Group.This is not your typical ER case management role—it's your chance to step into the next stage of your career.You'll use your deep investigations and case handling background as a springboard into an operational, strategic,...
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Brisbane, Queensland, Australia Super Retail Group Full timeOverviewJoin to apply for the Employment Relations Operations Lead – 12 Month Max Term (Parental Leave Cover) role at Super Retail Group.This is not your typical ER case management role—it's your chance to step into the next stage of your career. You'll use your deep investigations and case handling background as a springboard into an operational,...
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Brisbane, Queensland, Australia Super Retail Group Full timeOverview Join to apply for the Employment Relations Operations Lead – 12 Month Max Term (Parental Leave Cover) role at Super Retail Group. This is not your typical ER case management role—it's your chance to step into the next stage of your career. You'll use your deep investigations and case handling background as a springboard into an...
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