Employment Relations Operations Lead – 12 Month Max Term
1 week ago
Why this role?
This is not your typical ER case management role—it's your chance to step into the next stage of your career. You'll use your deep investigations and case handling background as a springboard into an operational, strategic, and project-focused role that builds better leaders, strengthens prevention initiatives, and enhances the team member experience.
Here's why it's exciting:
Shape the future:
Build frameworks that shift ER from reactive to proactive, using insights and trends to design smarter prevention strategies.
Step into strategy & projects:
Leave behind day-to-day case loads and influence how ER operates across the Group.
Lead and mentor:
Manage a direct report while helping uplift leadership capability across a diverse workforce.
Impact at scale:
Work across Australia and New Zealand, supporting retail, supply chain, and corporate environments in a complex, fast-paced matrix structure.
Make your mark:
Pick up the reins, deliver initiatives, and leave a legacy in a valued, trusted ER team.
What You'll Be Doing
Stay Future-Focused –
Keep practices compliant and forward-looking by tracking employment law changes and industry best practice.
Lift Leader Capability –
Translate complex ER concepts into practical, engaging learning leaders can confidently apply.
Lead Projects & Initiatives –
Drive prevention-focused ER projects, change programs, and continuous improvement roadmaps.
Own ER Resources –
Oversee policies, templates, and knowledge hubs, ensuring they're accurate, accessible, and impactful.
Turn Data into Action –
Build reporting and insights that uncover trends and guide prevention strategies.
Champion Continuous Improvement –
Streamline ER processes for efficiency, compliance, and sustainability.
Support Critical Cases –
Provide expertise on high-risk matters and step in for overflow when needed.
What You'll Bring
Investigations Experience –
Senior-level case management skills, ready to be leveraged in a broader operational and strategic context.
ER Expertise –
Strong knowledge of Australian and New Zealand employment law and ER best practice.
Project Mindset –
Proven ability to deliver projects, enhance systems, and build scalable processes.
Analytical Thinking –
Confidence in interpreting data, spotting trends, and driving actionable insights.
Influence & Communication –
Ability to simplify complexity, influence stakeholders, and drive capability uplift.
Why Join Us?
Move beyond investigations and step into operations, strategy, and prevention.
Shape ER practices that truly influence leadership capability and team member experience.
Be part of a collaborative, forward-thinking People & Safety team that values expertise, innovation, and impact.
Enjoy a dynamic, complex retail environment where no two days look the same.
If you're ready to step up
and make a lasting impact on ER operations across Australia and New Zealand, this is your opportunity.
Apply now
and take the next big step in your ER career.
Our Culture of Inclusion:
Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.
#J-18808-Ljbffr
-
Brisbane, Queensland, Australia Super Retail Group Full timeOverviewJoin to apply for theEmployment Relations Operations Lead – 12 Month Max Term (Parental Leave Cover)role atSuper Retail Group.This is not your typical ER case management role—it's your chance to step into the next stage of your career.You'll use your deep investigations and case handling background as a springboard into an operational, strategic,...
-
Brisbane, Queensland, Australia Super Retail Group Full timeOverviewJoin to apply for the Employment Relations Operations Lead – 12 Month Max Term (Parental Leave Cover) role at Super Retail Group.This is not your typical ER case management role—it's your chance to step into the next stage of your career. You'll use your deep investigations and case handling background as a springboard into an operational,...
-
Brisbane, Queensland, Australia Super Retail Group Full timeOverview Join to apply for the Employment Relations Operations Lead – 12 Month Max Term (Parental Leave Cover) role at Super Retail Group. This is not your typical ER case management role—it's your chance to step into the next stage of your career. You'll use your deep investigations and case handling background as a springboard into an...
-
Brisbane, Queensland, Australia Super Retail Group Full timeShape and deliver Employment Relations practices, projects, and processes that ensure consistency, compliance, and continuous improvement across the business.What You'll Be DoingStay Ahead of the Game – Monitor changes in workplace laws and industry best practice, ensuring ER practices remain compliant and future-readyUplift leader capability – You'll go...
-
Brisbane, Queensland, Australia Life Without Barriers Full time**Job no**: 504122**Employment type**: Full Time**Location**: Brisbane**Categories**: Child, Youth & Family- **2 x 12-month max term contracts available (1 x full-time/1 x part-time)**:- **Tool of trade vehicle allowance (you will need to use your own car for work travel)**:- **Attractive remuneration including salary packaging & monthly RDO****About the...
-
Only 24h Left: Talent Specialist
3 days ago
Brisbane, Queensland, Australia Andrews Meat Full timeTalent Specialist (12-Month Max Term)Plant/Site: WacolDate Posted: 16 Sept 2025About UsPrimo Foods is Australia's most recognised and trusted smallgoods brand, proudly part of JBS Australia, the country's largest and most respected meat and food producer. From our beginnings in a small butcher shop in 1957, we've grown into the market leader in high quality...
-
Brisbane, Queensland, Australia Super Retail Group Full timeGrow & Extend: A max-term contract with potential to continue beyond 12 months- Exclusive Perks: Enjoy generous discounts across our rebel, BCF, Macpac, and Supercheap Auto brands- Professional Development: Gain valuable experience in a large, people-focused retailer**Why this role matters ** As a Change & Communications Manager, you'll play a pivotal role....
-
Brisbane, Queensland, Australia Super Retail Group Full timeWhy this role matters...As a Change & Communications Manager, you'll play a pivotal role.You'll connect strategy to people, ensuring our teams feel informed, inspired, and supported every step of the way.In this role, you'll:Lead the development of strategic change and communication plans that drive adoption, capability, and readiness.Partner with leaders...
-
Project Officer – Employer Account
1 week ago
Brisbane, Queensland, Australia Max Full timeJoin to apply for theProject Officer – Employer Accountrole atMAXThe Employer Accounts Servicing Team is responsible for supporting the Employer Engagement Team in the delivery of efficient and effective operations of high quality services across all areas of the MAX Solutions organisation nationally. Wage Subsidy administration, claims to the Department...
-
Project Officer – Employer Account
2 weeks ago
Brisbane, Queensland, Australia MAX Full timeJoin to apply for the Project Officer – Employer Account role at MAXThe Employer Accounts Servicing Team is responsible for supporting the Employer Engagement Team in the delivery of efficient and effective operations of high quality services across all areas of the MAX Solutions organisation nationally. Wage Subsidy administration, claims to the...
