Customer Service Advisor

1 week ago

Geelong, Victoria, Australia Weploy Full time

**Benefits**:

- Onsite opportunity in Geelong starting 7th October 2024
- Above award hourly rate of $41.48 + Super
- Asap starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
- Opportunity to gain a permanent role with one of Australia's leading Health Insurance Brands

**Your Next Role**:
**Passionate about delivering exceptional customer experiences? Love supporting customers through the good and bad? We've got you covered.**
- 6 month temp contract with opportunity to transition to perm
- Mon-Fri 8.30-5pm onsite in a modern and bright office (consistent full time hours each week)
- Inbound contact centre role assisting existing member inquiries related to their Health Insurance policy
- Problem solving both straightforward and complex customer queries often in vulnerable situations

**Training Programme**:

- 4-6 week training programme to get you set up in the role
- Starting off in classroom based training, then eased into phone calls with team leader support. Training will be a blend of classroom learning, then putting learnings into practice, and back to classroom to gradually learn the various aspects of the role
- Supportive and bubbly team environment

**What You Need**:

- AU or NZ Citizenship or Permanent Residency as this role may transition to permanent after
- Minimum of 1 year recent experience handling complex inbound calls (healthcare industry is a bonus)
- Confidence in working with numbers and maths
- Full-time availability across Mon
- Fri
- Happy to work onsite in the Geelong office
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Double Vaccination is requirement of this employer

**What is Weploy?**:
Weploy is an award-winning innovator in placing talented individuals into Customer Service roles.

We have placed people in some of the biggest and fastest-growing businesses across Australia.

**We're looking for motivated, enthusiastic, customer-focused individuals with at least 1 year of contact centre experience from the last two years to join the amazing team at GMBHA Insurance based in Geelong.**

**What Next?**:

  • Customer Advisor

    1 week ago

    Geelong, Victoria, Australia Nab Full time

    Customer Advisor - Colac VIC- Job number: 798430- Primary position location: VIC- Geelong & South West region- Category: Banking & Financial Services- Category: Retail/Consumer- Work type: Permanent Part time- Closing at: Feb 7 2025 at 23:55 AEDT**Favourite****Customer Advisor**Your job is just one part of your life. When you bring your ideas, energy, and...

  • Customer Advisor

    1 week ago

    Geelong, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time**Location**: VIC- Geelong & South West region- **Kickstart your career in banking with one of the Big 4**:- **Make a genuine difference through the work you do**:- **Work in a collaborative and inclusive team environment****It's more than a career at NAB. It's about more opportunity, more moments to...

  • Customer Advisor

    1 week ago

    Geelong, Victoria, Australia Nab Full time

    Customer Advisor - Casual - Geelong & Surrounds- Job number: 797745- Primary position location: Victoria Street, VIC- Geelong & South West region, VIC, Australia, 3220- Category: Banking & Financial Services- Category: Retail/Consumer- Work type: Casual- Opening at: Jan 1 2025 at 06:00 AEDT- Closing at: Jan 9 2025 at 23:55 AEDT**Favourite**- **Ongoing casual...

  • Customer Advisor, Casual

    1 week ago

    Geelong, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Casual**Location**: VIC- Geelong & South West region- **Make a genuine difference through the work you do**:- **Make a real difference for our customers and communities**:- **Be rewarded and recognised for the value you bring****It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on...

  • Customer Advisor

    2 weeks ago

    Geelong, Victoria, Australia NAB Full time

    OverviewJoin to apply for the Customer Advisor - Camperdown, VIC role at NAB.Join NAB as a Customer Advisor at our Camperdown branch in a part-time capacity.ResponsibilitiesBe the first point of contact for customers at the Camperdown Branch and put customers at the centre of everything you doAssist customers to identify the most suitable products and...

  • Customer Advisor

    2 weeks ago

    Geelong, Victoria, Australia NAB Full time

    OverviewJoin to apply for the Customer Advisor - Camperdown, VIC role at NAB.Join NAB as a Customer Advisor at our Camperdown branch in a part-time capacity.ResponsibilitiesBe the first point of contact for customers at the Camperdown Branch and put customers at the centre of everything you doAssist customers to identify the most suitable products and...

  • Casual Customer Advisor 2

    4 days ago

    Geelong, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Casual**Location**: VIC- Geelong & South West region- **Casual role in Portland between the hours of 9am-4:15pm Monday to Thursday and 9am-5:30pm Friday**:- **Be rewarded and recognised for the value you bring**:- **Work in a collaborative and inclusive team environment****It's more than a career at NAB. It's about more opportunity, more...

  • Casual Customer Advisor

    1 week ago

    Geelong, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Casual**Location**: VIC- Geelong & South West region- **Maintain your work / life balance**:- **Be rewarded and recognised for the value you bring**:- **Deliver an exceptional service to our customers & help them achieve their financial goals**:- **Work in a collaborative team environment & as part of your local community****Your new role...

  • Customer Advisor Leave

    24 hours ago

    Geelong, Victoria, Australia NAB - National Australia Bank Full time $60,000 - $80,000 per year

    Customer Advisor Leave & Relief - Geelong WestJob number: 803462Primary position location: VIC- Geelong & South West regionCategory: Banking & Financial ServicesCategory: Retail/ConsumerWork type: Permanent Part timeClosing at: Oct :55 AESTFavouritePart-time position based in our Geelong West Branch, providing support to Geelong City Centre, North Geelong,...

  • Customer Service Advisor

    7 days ago

    Geelong, Victoria, Australia Weploy Full time

    Onsite opportunity in Geelong starting end of July 2025Above award hourly rate of $42.71 + SuperAsap starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)Opportunity to gain a permanent role with one of Australia's leading Health Insurance BrandsYour Next Role:Passionate about delivering exceptional...