Customer Advisor

3 weeks ago

Geelong, Victoria, Australia NAB Full time
Overview

Join to apply for the Customer Advisor - Camperdown, VIC role at NAB.

Join NAB as a Customer Advisor at our Camperdown branch in a part-time capacity.

Responsibilities
  • Be the first point of contact for customers at the Camperdown Branch and put customers at the centre of everything you do
  • Assist customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions
  • Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
  • Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
  • Undertake ongoing training and development to enhance your career
Hours and Employment Type

Part-time role working 20 hours per week over 5 days, Monday to Friday, 10am–2pm.

What You'll Bring
  • A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
  • An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
  • A keen eye for detail that ensures transactions are completed efficiently and accurately
  • An appreciation for inclusion and the diversity of our customers
  • An interest in upskilling and career development opportunities with NAB
Benefits
  • Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
  • Health and Wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage
Our Culture and Inclusivity

A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. We have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups we continue to foster an inclusive environment, where NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process and accessibility, please visit NAB's careers page. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au with the job number reference, or visit our Careers page for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. We therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.

Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • Other
Industries
  • Banking

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