Lead Business Analyst

1 week ago

Sydney, New South Wales, Australia Fyndr Group Full time

Lead Business Analyst – Insurance SaaS Delivery
Location: Sydney CBD (Hybrid, 2–3 days in office)
About the Role
We are seeking a Lead Business Analyst to head up the business analysis function while remaining hands-on across complex insurance platform implementations.
You will define and embed standards, mentor analysts, and uplift capability, ensuring business analysis is consistent, scalable, and delivers successful outcomes.
This is a leadership role with clear visibility at senior levels.
You will present structured recommendations to executives, influence decision-making, and act as the voice of the BA practice in both strategic and delivery contexts.
Key Responsibilities
Lead and embed business analysis standards, methodology, and best practice
Provide clear, structured reporting and recommendations to executives and senior stakeholders
Mentor and develop a team of BAs, building capability and consistency across projects
Drive discovery, analysis, and solution design across general / commercial insurance initiatives
Facilitate workshops, resolve requirement issues, and align business and technical stakeholders
Partner with Delivery Managers to ensure commercial and delivery outcomes are achieved
Champion continuous improvement across the delivery framework
Skills and Experience
10+ years as a Business Analyst, including 3+ years in a lead or people management role
Strong background in general/commercial insurance (policy, claims, underwriting)
Proven ability to engage and influence executives, with excellent communication and leadership presence
Experience setting up or leading a BA practice, with a record of mentoring and developing analysts
Background in consulting or SaaS delivery, with multi-client/project exposure
Skilled in Agile delivery and BA tools (Jira, Confluence, Visio or Lucidchart)
Experience with SaaS insurance platforms or policy administration systems
Exposure to integrations, reporting, or automation in insurance
Certifications such as CBAP, PMI-PBA, or Agile credentials
Why Apply
This is an opportunity to build and lead a BA practice within a fast-growing insurance technology environment.
You'll work on complex and meaningful projects in commercial insurance, enjoy a hybrid CBD location close to Wynyard and Martin Place, and join a business that values professional development, flexibility, and impact.
Base pay range
A$165,000.00/yr - A$205,000.00/yr
EEO StatementThis role may require working with teams across regions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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