Postal Services Officer

1 week ago

Brisbane, Queensland, Australia Pacific Paradise And Beerwah Post Office Full time

Located on the Sunshine Coast, we're looking for individuals who are problem-solvers and team players with a passion for making customers' days brighter. At our Post Office, we don't just provide excellent customer service; we actively engage with people from all walks of life. If you thrive on building relationships and love interacting with the community, this role could be the perfect fit.

**Qualifications & Experience**
- Previous experience in Retail, Post Office, Bank, or Online business is an advantage, but not essential
- Experience driving a van is a bonus; you may need to collect mail from business clients (not a must)
- Physically fit and able to lift up to 16kg

**Tasks & Responsibilities**
- Performing customer sales and service transactions
- Accurately managing cash handling, including cash, cheques, and EFTPOS transactions
- Promoting products through up-selling, cross-selling, and merchandising
- Accepting mail lodgements and ensuring accurate charges are applied
- Building strong relationships with business customers by understanding their needs
- Assisting with stocktaking, record maintenance, and other administrative duties
- Conducting identity service transactions, including Australian Passport interviews
- Adhering to Australia Post's Occupational Health and Safety standards

**Hours**
- Minimum 20 hours per week, between 6:30am - 5:30pm
- Junior rates apply

**Benefits**
- Ongoing training and development opportunities
- Potential for career growth
- Incentive programs and benefits from working in a fast-growing industry

This is a great opportunity to grow in a respected and customer-focused environment

**Job Type**: Casual

Pay: $33.06 - $35.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Shift work
- Weekend availability

Supplementary Pay:

- Annual bonus
- Bonus

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 02/01/2025

  • Customer Service Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $62,000 - $77,000

    **A Key Role in Our Community**Australia Post is a leading provider of postal and logistics services, building resilience and connecting people across the country.**About This Opportunity**We are seeking a highly skilled Retail Customer Service Officer to join our team. As a key member of our sales floor team, you will provide exceptional customer service,...

  • Retail Postal Service Officer

    1 week ago

    Brisbane, Queensland, Australia Australia Post Full time

    **Help us deliver like never before**Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.**About the...

  • Postal Transport Officer

    4 days ago

    Brisbane, Queensland, Australia Australia Post Full time

    Permanent part-time 20 hours pw- Mon - Fri: 6:30am - 5:51pm (rotating)**Help us deliver like never before**As our **Van Driver**, you'll be operating and delivering in our vans as the face of our trusted business, at the heart of your community and connecting Australians every single day. You might not be working from home, but you'll be working autonomously...

  • Administration Officer

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    We are seeking an experienced Administration Officer for a 3-month temporary assignment with a local service provider dedicated to enriching the lives of people with a disability, located in Ipswich.The responsibilities of this role include: Reception support (including greeting customers, answering telephones, and taking accurate messages)Performing general...

  • Dedicated Office Support Professional

    7 days ago

    Brisbane, Queensland, Australia beBeeOffice Full time $39,700 - $57,550

    Our organization is seeking a diligent and organized individual to fill the role of Office Administrator.Key Responsibilities:The selected candidate will be responsible for receiving, sorting and redirecting incoming postal mail and courier deliveries.They will also be tasked with answering, screening and forwarding incoming telephone calls in a timely and...

  • Counter Service Representative

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $75,000

    Job Title: Post Office Counter OperatorThe ideal candidate will possess exceptional customer service skills, ensuring a seamless experience for our valued customers.Key Responsibilities:Deliver top-notch customer service and handle sales transactions with accuracyManage high-value transactions, including cash handling and EFTPOS operationsProcess inbound and...

  • Office Coordinator

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $55,000 - $70,000

    We are seeking a highly skilled professional to take on the role of Office Coordinator, responsible for delivering exceptional customer service and providing administrative support to our team.This is an exciting opportunity to work in a fast-paced environment, where you will be responsible for:Welcoming clients and answering phone callsTaking...

  • Postal Sorter

    4 days ago

    Brisbane, Queensland, Australia Red Hill Post Office Full time

    Licensee post office in Red Hill QLD is looking for mail sort staffs can work from 7am to 9am, and 1-2 hours from 9am to 10am as a post office counter staff if eligible. Monday to Friday.Tasks and responsibilities (mail sorting):- POB mail sort, inbound and out bound if letters and parcels- Scan and label parcels- POB updates- Shop opens and restocking goods...

  • Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia E Help Education & Migration Services Full time

    2. **Phone handling of inbound and outbound calls - **Answering the phones promptly, sincerely, andgenuinely to client's concerns and inquiries and able to give resolution after the call.3. **Data Management (Migration Manager & Client Data Folder) - **This includes creating a Migration Manager profile and safekeeping the correctly renamed documents in their...

  • Post Office Counter Operator

    1 week ago

    Brisbane, Queensland, Australia Victoria Point Post Office Full time

    Are you an experienced Post Office professional looking to join a thriving team? Our Licensed Post Office in the bayside area of Brisbane is currently seeking dedicated individuals for casual/part-time roles. We pride ourselves on delivering exceptional service to our community and maintaining a strong reputation for excellence.Available Positions:- Counter...