Customer Service

6 days ago

Sydney, New South Wales, Australia Deer Ruby Full time

**Deer Ruby, the Australian jewellery and accessories brand is seeking a hands-on**

**Studio Manager/Customer Service Manager to join our awesome Sydney-based**

**team.**
- **About Deer Ruby**_

**Launched by designer and entrepreneur, Jodie Weerts, Deer Ruby is a growing**

**Australian brand with a mission is to create beautiful pieces that tell a story — each**

**one is handmade with love by our team.**

**Our Sydney studio is becoming increasingly busy as our brand expands across**

**Australia and the US. We are looking for an organised, friendly, switched on Studio**

**Manager/Customer Service Manager to lead our studio operations and manage all**

**online customer services enquiries.**
- **About the role**:_

**You will work closely with Jodie to run day-to-day customer service and studio**

**management. Here are the key responsibilities**:

- **Customer service**:_

**Be the first point of contact for all of Deer Ruby's customers**

**Resolving customer complaints**

**Following up all online orders**

**Understand our brand, product and policies and use this knowledge to assist**

**customers**
- **Studio management**_

**Packing online orders daily**

**Dealing with returns**

**Managing local and international shipments**

**Provide day-to-day support to Jodie and the team by assisting with ad hoc**

**tasks within the business**

**Develop and support current and future workflow management processes**
- **About you**:_

**You will be highly organised, a great communicator and not afraid to muck in with the**

**day-to-day running of the business.**

**You want to make a positive impact for our business and our customers**

**You are flexible in your approach and can easily adapt with the business**

**You have excellent written, administrative, communication & customer service**

**skills**

**You show initiative, are able to learn quickly, make decisions and meet**

**deadlines.**

**You can prioritise and work under pressure**

**You have a friendly, professional and persuasive attitude**
- **Skills & Tools**:_

**Shopify / Dropbox / Gmail / Asana /**

**Ability to learn fast, especially new technologies**

**Knowledge of Excel**
- **Nature of the Role**:_

**Must be Sydney-based**

**25-30 Hours per week - due to the nature of the business, you will be**

**required in the studio 4-5 days for 5-6 hours per day.**
- **Our culture**_

**Deer Ruby is run by a small but growing team. We are all passionate about the**

**products that we create and are committed to an inclusive and supportive workplace.**

**No day is the same and we're always learning. If you're looking for a diverse role that**

**can scale with our business, we'd love to hear from you.**

**Job Type**: Part-time

Pay: $28.00 - $30.00 per hour

Expected hours: 20 - 38 per week

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer****Grade**:Clerk Grade 5/6**Employment Type**:Multiple temporary dates (up to 18 months)**Location**:Gosford**Applications Close**: Monday 16th September 2024 [at 9:59am]**This role sits within the NSW Fair Trading Division in the Long Service Corporation team*******About the team**Fair Trading and Regulatory Services works across...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer - multiple opportunities (Ongoing)****Grade**: Clerk 5/6**Duration**: Multiple ongoing opportunities**Closing Date**: 9:59AM Monday 19 May 2025**Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available.The Long Service Corporation (LSC) manages portable long service schemes for the...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing**- Salary starting from $75,992 + 10.5% super- Status: Full time, Ongoing role- Location: Gosford- Operational role providing onsite (face to face) customer service 5 days per week**About the role**:Deliver high quality customer service providing assistance, information and customer support services to facilitate...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Service Stream Full time

    Primary LocationMayfield West, NSWJob Description SummaryService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company.About the RoleAbout the OpportunityService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company. In this role, you will be responsible for...

  • Customer Resolution Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **SNSW Grade**:7/8**Employment Type**:Full Time, Temporary until 30 June 2026**This role sits within the Enterprise and Risk Enablement Division in the Customer Resolution and Disputes team.****About the team**The Customer Resolution and Disputes team was established to maintain a centralised Service NSW complaints and disputes handling structure. The...

  • Service Officer

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,701 per year

    TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave loadingEmployment Type: Talent Pool. Successful candidates will be placed in Talent Pool for 18 months for future opportunities Location: Parramatta CBD/Orange NSW with access to hybrid work arrangements Application Closing: Monday, 15th September 2025 [9:59am]...

  • Senior Customer Experience Advisor

    6 days ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Experience Management | Government Technology Platforms (GTP) Role Type:12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464–$142,665 + 12% super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP) which provides NSW government...

  • Senior Customer Experience Advisor

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...