Administration Assistant

2 weeks ago

Sydney, New South Wales, Australia Gotafe Full time

Entry-level Administration Assistant role in Adelaide supporting a busy team at Crawford, a global claims management company, with strong team culture and learning opportunities.
Your role
Responsibilities
Acting as the main point of contact for all administrative requirements
Efficient and accurate data entry
Updating the Claims Management System as required
Navigating and sourcing information from multiple internal systems and reference materials
Providing clear and concise written and verbal communication
Answering incoming calls promptly and responding to client and insured queries via telephone and email
Liaising and building rapport with internal and external key stakeholders
Archiving files and retrieving files from archive on request
Supporting the Crawford TPA team through general administration and payments
Working effectively within a team environment by assisting fellow team members, sharing information, and supporting the team to achieve its targets
About you
Qualifications
Confident communication skills, able to convey important information clearly through verbal and written mediums
Ability to prioritise urgent tasks
A can-do attitude with strong attention to detail and a process-driven approach
Knowledge of Word, Excel, and general computer skills
Numeracy skills and the ability to handle confidential information
Eagerness to learn and develop in the role and beyond
No prior administration experience required; attitude and willingness to learn are valued
Australian or New Zealand citizenship or permanent residency status required
Consent to a national police check
Compensation & benefits
Competitive entry-level salary
Supportive and sociable team environment
Inclusive workplace valuing diversity of thought, experience, and perspective
Opportunities to work in a global company with a strong culture
Standard benefits such as paid leave, superannuation, and employee assistance programs
Training, development & rotations
On-the-job training with strong support from a warm and engaging team
Opportunities to learn and develop administrative and customer service skills
Exposure to multiple internal systems and claims management processes
Career progression
Potential to progress within the company, including opportunities in administration, claims management, or other corporate roles
Suitable for school leavers, university graduates, or those seeking to enter the insurance industry
How to Apply
Submit a short cover letter explaining suitability for the role along with a resume.
All successful employees must consent to a national police check.
Only applicants with Australian or New Zealand citizenship or permanent residency are eligible.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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