Customer Success Manager

6 days ago


Sydney, New South Wales, Australia Employment Hero Full time

Overview Join to apply for the Customer Success Manager (AU) - Remote role at Employment Hero .
Employment Hero is on a mission to make employment easier and more valuable for everyone.
Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally — Australia, New Zealand, Singapore, Malaysia, the UK and Canada.
We now service over 300,000 businesses and more than 2 million employees.
The EH Way At Employment Hero, we're proud of our unique DNA, which we call The EH Way.
We are Mission First; Remote First; AI First; Apolitical; We Live by Our Values; We Expect High Performance.
We are Mission First - everything we do is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - AI is a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we're not satisfied with being average This role As a Customer Success Manager, you will be the primary strategic partner for a dedicated portfolio of approximately 40 of our highest-value clients.
This is not a support role; you are the CEO of your own book of business.
Your mission is to embed Employment Hero as an indispensable part of your clients' operations by ensuring they achieve a significant return on their investment.
You will operate within a sophisticated



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