Head Of Ict Platforms Communications

15 hours ago

Perth, Western Australia Serco Full time

Excellent opportunity for a Senior Leader experienced in a complex ICT environment.
- Location: Onsite at Fiona Stanley Hospital, Murdoch, Perth
- Permanent, Fulltime Opportunity

**Come join us at Perth's most digitally advanced Hospital, where you can bring your passion for helping people to make a direct and positive impact to your community.**

**The Serco ICT Digital Team at Fiona Stanley Hospital**
We are a dedicated team of over 100 IT professionals delivering comprehensive managed ICT & Digital services to the Fiona Stanley Hospital. We work with clinical and non-clinical stakeholders to plan, design, build, maintain, and support the digital solutions at Western Australia's largest and most digitally enabled public healthcare facility. In short, we take care of the technology so that health workers can focus on taking care of patients.

**About the Role**
Working closely with the ICT Director, the Head of Platforms Communications and Cyber Security (Head of PCCS) is responsible for the strategic leadership of Fiona Stanley Hospital's (FSH) Information and Communications Technology (ICT) core and enabling technology functions, and end to end Cyber Security practice. The Function encompasses Enterprise Compute, Network and Telephony Communications, Cyber Security and corresponding Vendor Management for subscription-based services. This role oversees the end-to-end delivery of ICT operational services and is accountable for the strategic, operational and tactical performance of these areas.
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role._

**About You**
To be successful in this role, you will have:

- Proven experience leading at a senior level (preferably 15+ years) in a complex ICT environment.
- Demonstrated experience leading cyber security teams.
- Knowledge of ISO55001 Asset Management best practices
- Strong proven ITIL based service delivery management and history.
- Understanding of the operating environment to coordinate the work of others effectively.
- Experience producing reports and recommendations which are evidence-based, concise, and provide a sound basis for decision making.
- Effective analytical, diagnostic, problem solving and escalation skills.
- Demonstrated understanding of ICT service operation and delivering against Key Performance Indicators in a complex and customer facing environment.
- Experience in budget submissions and P&L management
- Experiences in developing and sponsoring business case submissions

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