Customer Service/Inventory Officer

1 week ago

Sydney, New South Wales, Australia Toll Group Full time

Company Description

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Our customers produce goods from various parts of the healthcare ecosystem. From consumer healthcare products like vitamins to medical devices like contact lenses and robotic surgical instruments, Toll has the expertise and certifications to move and store various types of pharmaceutical and healthcare products. In specialised purpose-built facilities, our team can also manage unit dose packaging and vaccine storage and handling in cold rooms.

**Job Description**:
Toll Group is seeking an experienced Customer Service/Inventory Officer to join our Healthcare division based in our brand new facility in Richlands. This role will be responsible for the inventory control of the warehouse, reporting on cycle counts, data, and capacity to our valued customers and internal Toll managers.

This is a newly created role working Monday - Friday and will report to the State Manager Healthcare - NSW & QLD. Join Toll and experience a safety obsessed culture with modern warehouse management systems and clear career progression pathways.

As the Customer Service/Inventory Officer you will:

- Act as the point of contact for our customers and our internal Toll team by liaising effectively with all parties.
- Oversee the WMS and ensure regular cycle counts, data integrity and inventory accuracy.
- Analyse and report on data pertaining to the warehouse inventory, and present to customers/internally.
- Ensure safe working practices are upheld in accordance with relevant legislation and Toll safety policies.

**Qualifications**:
***To be successful in this role, you will need:

- Previous experience in an inventory or warehouse management role; healthcare sector highly regarded.
- Exceptional customer service skills, with the capability to present and liaise with multiple customers in a polished manner.
- Ability to interpret, analyse and report on warehouse metrics using WMS data.
- Knowledge of relevant safety legislation as it pertains to wahoursing and transport.

Additional Information
**Be Connected**

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry's future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it's what makes our possibilities endless.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

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