Ui Chapter Lead

1 week ago


Sydney, New South Wales, Australia Commonwealth Bank Full time

Overview
UI Chapter Lead
Join CommSec's Digital and Customer Experience Chapter Area as our foundational UI Chapter Lead, working alongside talented Product and Interaction designers to reshape how millions of Australians engage with digital investing.
This is a unique opportunity to establish and grow a new UI chapter—building a high-performing team, cultivating a culture of design excellence, and leading the craft of visual design across CommSec's digital products. If you're passionate about advancing UI design, empowering designers, and driving beautiful, accessible customer experiences at scale, we'd love to hear from you.
A note from your future Chapter Area Design Lead
I'm truly excited about the journey we're on at CommSec. Our ambitions are bold, our impact is lasting, and the opportunity for great design leadership is real. To get there, we need creative, passionate UI experts who care deeply about crafting meaningful customer experiences. If you want your design to help Australians grow their wealth and you thrive in leading talented designers, I hope you'll join us in elevating digital experiences. I can't wait to meet the next creative mind ready to help us define this new chapter
See yourself in our team
We're seeking an exceptional UI leader to shape and drive CommSec's new UI Chapter (currently four UI designers). In this hands-on and strategic role you'll be responsible for two key outcomes:
Defining the chapter vision, UI processes, and responsibilities
Actively contributing UI design expertise within a multidisciplinary product squad
You'll also work closely with our Principal UI Designer, who owns the management and governance of the CommSec design system—ensuring consistency, scalability, and exceptional design quality across every customer touchpoint.
Key responsibilities
Define and Lead the UI Chapter
Establish and evolve the chapter's mission, operating rhythm, and standards for visual and interaction design
Set tangible goals for UI craft, consistency, and career progression
Champion the UI Designer role broadly across CommSec, collaborating with Product, CX, Engineering, and Brand to embed design quality in every phase
Coach, Develop, and Retain Talent
Provide regular feedback and mentorship to foster growth in visual and interface design craft
Create an inclusive, supportive team where UI designers continually upskill and thrive
Build a strong, collaborative chapter identity and culture
Deliver Outstanding UI Design (Squad Contribution)
Be a hands-on member of a product squad, delivering accessible, high-quality UI that makes complex investing simple
Lead consistent application of the design system across platforms and devices
Advocate for visually compelling, customer-centric experiences throughout product discovery, design, and delivery
Design System Collaboration
Partner closely with the Principal UI Designer to support ongoing design system evolution, contribution, and adoption
Coordinate feedback from your chapter and product squads to continuously improve system components and documentation
Ensure designers are equipped to utilize and extend the design system effectively
Stakeholder Engagement
Build trusted relationships across CX, Product, Engineering, and Data
Clearly communicate the value of UI design to senior leaders, shaping product strategy and design priorities
Uplift UI Craft and Capability
Lead design reviews, critiques, and skill-share sessions
Identify gaps in team knowledge and drive targeted professional development
Champion accessibility, responsive design, and inclusive Product Design best practice
What You'll Bring
7+ years of experience designing beautiful, effective digital interfaces in agile product teams
Proven ability to lead UI strategy in complex, evolving product environments
Mastery of typography, colour, layout, motion, and brand translation for digital products
Experience establishing and driving adoption of design systems at scale
A track record of coaching UI designers to improve their craft and career outcomes
Ability to balance design detail and speed in fast-paced delivery settings
Advanced expertise in Figma (preferred), Adobe Creative Suite, prototyping tools, and visual QA workflows
Familiarity with accessibility standards (WCAG), inclusive design principles, and digital compliance requirements
Strong skills presenting designs, rationale and strategy to cross-functional and executive stakeholders
A UI design portfolio that showcases end-to-end craft, design system work, and measurable impact
If this sounds like your next move, please apply with your resume and a link to your UI portfolio.
We look forward to hearing from you
If you\'re already part of the Commonwealth


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