Cleaning Services Supervisor

6 days ago

Canberra, ACT, Australia Assetlink Full time

**The Role**:
As the Cleaning Services Supervisor, you will oversee the daily operation of the cleaning team at our **Canberra Centre** **Shopping Centre site.**

You will be supervising and leading a team dedicated to providing award-winning retail customer service. You will be part of the Assetlink team with a key focus on developing a high performing cleaning team, whilst efficiently managing all day to day cleaning operations, including but not limited to; staff training, cleaning service delivery tracking, rostering, auditing and many other day to day operational requirements.

**Responsibilities**:

- Managing a cleaning team
- Provide effective leadership to cleaning personnel, including mentoring and training.
- Leading and inspiring team members to deliver superior guest experiences;
- Performing administrative functions, such as incident reporting, assisting with staff rosters, etc;
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand customer's security, environmental and safety requirements.
- Following Occupational Health Safety and Environmental policies and procedures.
- Responding to general cleaning, periodical, preventative and emergency incidents or queries.

**Desired Skills and Experience**:
**To be considered for the position you must have the following**:

- A minimum of 1-2 years' experience in retail/commercial cleaning
- Previous experience managing a team
- Strong understanding of hard floor cleaning practices and related machinery
- Knowledge of cleaning practices, including infection control.
- Excellent communication skills, both written and verbal.
- Ability to give direction and instruction to people.
- Ability to multi-task, be flexible and work under pressure.
- Consistent attention to detail.
- Is available to work weekends

**What we offer you**
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- Career development
- A family-oriented culture
- Uniform provided

If you're a highly motivated and enthusiastic individual with a commitment to providing excellent service and would like to be part of a key team, then take your career on a journey with Assetlink and "**Apply** **Now**"
- In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process._

**_Assetlink's Diversity Commitment_

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