Director of Cleaning Services

1 week ago

Canberra, ACT, Australia beBeeLeadership Full time $95,000 - $115,000
Job Title: Operations Manager

About this role:

We are seeking an experienced and hands-on Operations Manager to oversee day-to-day cleaning operations and support integrated security services. This is a key leadership role within our rapidly growing business.

The Opportunity

This role will see you manage over 40 sites and 100+ operational staff, ensuring exceptional service delivery, compliance, and continuous improvement across all contracts. You'll be responsible for leading and managing cleaning operations, conducting regular site visits and quality audits, ensuring compliance with WHS regulations, ISO standards, and client KPIs, as well as optimising rostering, controlling costs, and driving process improvements.

Key Responsibilities:
  • Lead and Manage Cleaning Operations: Oversee the day-to-day cleaning operations across a portfolio of residential, commercial, and retail sites.
  • Conduct Regular Site Visits and Quality Audits: Visit sites regularly to ensure high-quality service delivery and conduct quality audits to identify areas for improvement.
  • Ensure Compliance: Ensure compliance with WHS regulations, ISO standards, and client KPIs.
  • Optimise Rostering and Control Costs: Optimise rostering and control costs to improve efficiency and reduce waste.
  • Mentor and Develop Staff: Mentor and develop site supervisors and staff to improve their skills and knowledge.
What We're Looking For:

We're looking for a highly skilled and experienced Operations Manager who can lead and manage our cleaning operations effectively. If you have a proven track record of delivering results in a fast-paced environment, we'd love to hear from you.

Ideal Background:
  • 5+ Years' Experience: Minimum 5 years' experience in managing multi-site cleaning or facility operations.
  • Strong Leadership Skills: Proven ability to lead and motivate teams to achieve results.
  • Excellent Communication Skills: Excellent communication and interpersonal skills.
  • Commercially Savvy: Commercially savvy with the ability to manage budgets and KPIs.
Benefits:
  • Career Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: Collaborative team environment with opportunities to work with different departments.
  • Flexible Working Arrangements: Flexible working arrangements to suit your needs.

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