Digital Experience Leader

1 week ago

Sydney, New South Wales, Australia Bebeecustomer Full time

Job Title: Senior Manager, ANZ Solution Consulting
Job Summary:
We are seeking a highly experienced senior manager to lead our solution consulting team in Sydney. As a key member of our digital experience organization, you will coach, inspire and enable your team to deliver customer-centric value-led engagements that drive digital transformation across Adobe's digital experience solutions.
About the Role:
As senior manager, solution consulting – digital experience, you will play a critical role in shaping go-to-market strategies, optimising team performance and acting as the bridge between technical excellence and commercial impact.
Key Responsibilities:
Team Leadership & Development:
Recruit, mentor and develop a high-performing team of solution consultants.
Build individual development plans, provide regular feedback and foster a culture of learning and innovation.
Set clear performance expectations and coach team members on best practices in value-based selling and technical storytelling.
Sales Partnership & Customer Engagement:
Act as a strategic partner to commercial sales leaders to align solution consulting resourcing, strategy and priorities to business outcomes.
Ensure effective engagement in sales cycles, particularly in high-value opportunities, to articulate Adobe's value proposition and technical differentiation.
Act as an escalation point for complex deals and critical customer conversations.
Operational Excellence:
Drive consistent adoption of value selling, demo2win and consultative discovery frameworks across all engagements.
Oversee and manage team capacity planning, resource allocation and forecasting to ensure optimal coverage and team efficiency.
Lead internal reporting and analytics on solution consulting performance, identifying areas for improvement.
Cross-Functional Collaboration:
Represent the solution consulting function in cross-functional discussions with product, marketing, customer success and engineering teams.
Contribute feedback from the field to influence product development and go-to-market strategies.
Customer Advocacy & Innovation:
Foster a customer-first mindset by encouraging innovation and fresh thinking in how the team engages, demos and supports customer needs.
Ensure Adobe remains a trusted advisor by staying ahead of industry trends and competitive technologies.

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