Automotive Administrator

Are you a dynamic multitasker with a passion for cars and customer service? Do you thrive in a fast-paced environment where no two days are the same? If you answered "YES," we want you to join our high-octane team as an Automotive Administrator

Why This Job Rocks:

- Fast-Paced Environment: Embrace the adrenaline of a bustling mechanical workshop where every day is an exciting challenge
- Diverse Role: Be the heartbeat of our operations as you juggle service advising with front-line reception duties.
- Career Growth: Opportunity to expand your skillset within our company and enhance your automotive expertise

Your Key Responsibilities:

- Customer Interaction: Greet clients with a smile, handle phone inquiries, and schedule service appointments with precision.
- Service Advising: Assess customer needs, provide expert recommendations, and explain repair processes clearly and confidently.
- Workshop Coordination: Manage service orders, track job progress, and liaise with technicians to ensure timely completion of repairs.
- Administrative Duties: Handle invoicing, process payments, warranty and claims processing, maintain accurate records, and ensure a smooth flow of daily operations.
- Problem Solving: Address customer concerns, resolve issues swiftly, and ensure every client leaves with a positive experience.

**Requirements**:
What We're Looking For:

- Excellent Communication Skills: Your ability to interact with customers and staff in a friendly and professional manner is key.
- Detail-Oriented: Strong organizational skills to keep track of multiple tasks and maintain accuracy in all administrative duties.
- Automotive Knowledge: While prior experience in the automotive industry is a plus, a genuine interest in cars and a willingness to learn is essential.
- Team Player: A collaborative spirit to work effectively with both customers and colleagues in a high-energy setting.
- Adaptability: Thrive under pressure and excel in a role where flexibility and quick thinking are crucial.

**Benefits**

Perks & Benefits:

- Competitive Salary
- Opportunities for Professional Development
- Friendly and Supportive Team Environment