Automotive Administrator

Rev Up Your Career: Join Us as Our Superstar Automotive Administrator Are you a dynamic multitasker with a passion for cars and customer service? Do you thrive in a fast-paced environment where no two days are the same? If you answered "YES," we want you to join our high-octane team as an Automotive Administrator Why This Job Rocks: - Fast-Paced Environment: Embrace the adrenaline of a bustling mechanical workshop where every day is an exciting challenge - Diverse Role: Be the heartbeat of our operations as you juggle service advising with front-line reception duties. - Career Growth: Opportunity to expand your skillset within our company and enhance your automotive expertise **Requirements**: Your Key Responsibilities: - Customer Interaction: Greet clients with a smile, handle phone inquiries, and schedule service appointments with precision. - Service Advising: Assess customer needs, provide expert recommendations, and explain repair processes clearly and confidently. - Workshop Coordination: Manage service orders, track job progress, and liaise with technicians to ensure timely completion of repairs. - Administrative Duties: Handle invoicing, process payments, warranty and claims processing, maintain accurate records, and ensure a smooth flow of daily operations. - Problem Solving: Address customer concerns, resolve issues swiftly, and ensure every client leaves with a positive experience. What We’re Looking For: - Excellent Communication Skills: Your ability to interact with customers and staff in a friendly and professional manner is key. - Detail-Oriented: Strong organizational skills to keep track of multiple tasks and maintain accuracy in all administrative duties. - Automotive Knowledge: While prior experience in the automotive industry is a plus, a genuine interest in cars and a willingness to learn is essential. - Team Player: A collaborative spirit to work effectively with both customers and colleagues in a high-energy setting. - Adaptability: Thrive under pressure and excel in a role where flexibility and quick thinking are crucial. **Benefits** Perks & Benefits: - Competitive Salary - Health & Wellness Benefits - Opportunities for Professional Development - Friendly and Supportive Team Environment