Automotive Professional

4 days ago

Goulburn, New South Wales, Australia beBeeAutomotive Full time $80,000 - $120,000

We are seeking a highly organized and detail-oriented individual to join our team as an Automotive Administrator.

  • Key Responsibilities:
    • Provide exceptional customer service, handle phone inquiries, and schedule service appointments with precision.
    • Assess customer needs, provide expert recommendations, and explain repair processes clearly and confidently.
    • Manage service orders, track job progress, and liaise with technicians to ensure timely completion of repairs.
    • Handle invoicing, process payments, warranty and claims processing, maintain accurate records, and ensure a smooth flow of daily operations.
    • Address customer concerns, resolve issues swiftly, and ensure every client leaves with a positive experience.

Requirements:

  • Excellent communication skills to interact with customers and staff in a professional manner.
  • Strong organizational skills to keep track of multiple tasks and maintain accuracy in all administrative duties.
  • A genuine interest in cars is essential.
  • A collaborative spirit to work effectively with both customers and colleagues in a high-energy setting.
  • Ability to thrive under pressure and excel in a role where flexibility and quick thinking are crucial.

Benefits:

  • Competitive salary.
  • Opportunities for professional development.
  • Friendly and supportive team environment.

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