
Recoveries Claims Consultant
3 days ago
Overview
Recoveries Claims Consultant
– Auto & General Australia
To establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims, and managing recovery of uninsured claims whilst achieving cost-effective and quality claims handling through robust relationships with team members, internal and external service providers.
Requirements
No insurance experience required
Sharp eye for detail
Well grounded negotiation and communication skills
Able to deal effectively and confidently with conflict
Effective time management capabilities
Confidence in decision making
Self motivated and able to work unsupervised
Previous debt collection, paralegal or insurance claims experience will be highly regarded
Summary
To provide a personalised, seamless customer experience for at fault TPs by educating, negotiating and providing appropriate solutions for their circumstances.
To ensure the best possible recovery outcome occurs by proactively contacting our TPs customers to obtain critical information.
To ensure that all recovery opportunities are managed to the fullest extent by maximising the contact rates with TPs.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Insurance
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