Injury Management Specialist

Company Description
Join Australia's most awarded work and wellness provider and set your career path to success
We're currently looking for a talented Employer based - Injury Management Specialist to join our Perth based Regional WA team of allied health professionals.
If you're passionate about making a real difference in people's lives and providing excellent customer care, this is the place for you
Help your clients regain their independence and achieve their goals in life and work.
We want to see you succeed in your career, so the same dedication we have for supporting our clients, we also have for supporting you.
We will champion your professional development, career progression and wellbeing.
Join us in helping make an impact.
Job Description
As the Injury Management Specialist you will play a vital role in the success of the Regional WorkFocus team by managing some of our largest customers in a regional location.
Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs, with the added benefit of being able to travel to Regional WA as part of your role.
As a valued team member, your responsibilities will include:
Provide return to work services to assist injured clients and their employers with safe and sustainable return to work outcomes
Maintain quality across customer as per SLA requirements in regard to return-to-work rates, costs and durations
Undertaking worksite, functional, ergonomic, equipment and home assessments
Identifying Return to Work (RTW) barriers
Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
Implement services as per Customer SLAs
Provide high level rehabilitation services across a variety of portfolios including new employer and same employer goals
Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
Represent WFA at public forums and on various committees as required
Qualifications
What you'll bring to the role
Australian recognised degree qualification and full Accreditation in Occupational Therapy, Exercise Physiology, Chiropractoc or Physiotherapy
Willingness to travel (A current vehicle and drivers licence is required)
Exceptional verbal and written communication skills
Strong interpersonal skills
Determination to consistently provide a high level of customer service
A keen sense of punctuality and the effective ability to manage your time
Additional Information
What we offer you:
Truly flexible working, in the community, from home and the office – you set your schedule
Learn and be mentored from a multi-award-winning team
Multiple career pathways and professional development opportunities – 90% of our leadership team have been promoted from within
Generous financial incentives program to reward you for your impact
Purchase additional annual leave
Paid parental leave
Additional employer benefits package including salary sacrificing, fitness passport, novated leasing, Star Finder referral program and so much more
About us:
At WorkFocus, we get people well and working.
Since 1989, we have impacted the lives of over 100,000 Australians by providing a range of services to prevent and minimise the social, physical, psychological and financial consequences of injury and illness.
Our team of allied health professionals champion the health benefits of good work, supporting and empowering people through the recovery process to return them to better health and life.
To Apply:
Click on the APPLY button or please contact Lauren Yau to have a confidential discussion about the role at or quoting REF8561Y
#WorkFocusAustralia
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking.
We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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