Client Relationship Officer

6 days ago

Perth, Western Australia Scotpac Full time

Call Centre & Customer Service
Customer Service

We're on the hunt for fresh talent, with a hunger for learning, a curious mindset and appetite for growth to join us as a Client Relationship Officer.

Our Purpose

We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach helping the SME market with their cashflow requirements. Customer relationships remains in our DNA.

We want to make it even easier for businesses to obtain the finances that they need to thrive and grow in today's marketplace with disruptive experiences and products.

How you'll make an impact:
In this role, on a 12 month Fixed Term Maternity leave cover contract, you will use your passion for building relationships and delivering solutions to support the Client Relations team in delivering the best possible service to our clients.

You will anticipate clients' needs and provide appropriate financial solutions to give our clients every chance of success.

What you'll do:

- Conduct accurate verification calls to perform due diligence on client's debtor accounts to support our lending
- Monitor risk by detecting and rectifying potential client breaches of policy
- Be a part of the lending process and carry out risk assessments
- Assist the Client Relations team with monthly portfolio reviews
- Support the credit review process

What you'll bring with you:

- A passion for customer service excellence
- Previous experience in banking & finance preferred
- Strong ability to work as a member of a team
- Excellent communication skills both verbal and written
- Strong numeracy and financial analysis skills
- Excellent time management and prioritization skills
- Excellent level of initiative and problem-solving skills

What We Bring:

- An opportunity to gain valuable experience with guidance and mentorship from leading industry experts.
- We support all types of flexible working that allow you to balance your work, your life and your passions.
- Wellness benefit centred around your physical, mental, financial and social health including a $299 allowance to spend on your health each year.
- Birthday leave.
- Leave incentive policy
- Mental Health Relief Day.
- Paid Parental Leave
- Collaborative and inclusive culture - everyone is friendly and happy to help.
- Support of ongoing professional development and professional certifications.
- Charity events with all donations doubled by the company + 2 days volunteer leave per annum.
- _

  • Client Relationship Officer

    2 weeks ago

    Perth, Western Australia Scotpac Full time

    Banking & FinanceClient ServicesWe're on the look out for a Client Relationship Officer to join our Perth team and help give our clients every chance of success.This would be the ideal role for someone who has experience in accounts receivable and administration, is customer service orientated and is looking for a change.Our PurposeWe are on a big journey at...

  • Client Relationship Officer

    2 weeks ago

    Perth, Western Australia Superyou Therapy Full time $60,000 - $90,000 per year

    Client Relationship OfficerImpress from the very first hello as a Client Relationship Officerwithin our Client Success Team, playing a key role in welcoming clients toSuperyou.Location:Flexible Choose from our locations in Cannington, Wanneroo,Bassendean, Mandurah, or Fremantle.Discover Superyou Therapy – your gateway to cutting-edge,NDIS-funded allied...

  • Client Relationship Officer

    1 week ago

    Perth, Western Australia Right At Home Full time

    **Description**:**Be a key player in encouraging customer service excellence**If you're someone who takes pride in improving the lives of others and enjoys making a positive difference, we'd love to meet you**About Right at Home: " Our Mission is to improve the quality of life for those we serve".**Right at Home is a leading provider of in-home care...

  • Client Relationship Officer

    2 weeks ago

    Perth, Western Australia National Institute Of Dramatic Art Full time

    This is a full-time 2-year contract.The base annual salary is $78,247 + 11.5% Superannuation, based on a 38-hour working week.- A brief cover letter that demonstrates your understanding of and capacity to undertake the role, including your ability to meet the selection criteria.Your C.V. including two referees who can comment on your professional...

  • Chief Client Relationship Officer

    2 weeks ago

    Perth, Western Australia beBeeBusiness Full time $85,000 - $95,000

    Account Manager PositionAs a key player in our organization, you will be responsible for overseeing a portfolio of high-value clients with a focus on business excellence and sustainable growth.Ensure complete adherence to all company policies, processes, and procedures.Nurture multi-level client relationships through negotiations and sales cycles.Support...

  • Office Administrator/Client Relationship Officer

    1 week ago

    Perth, Western Australia Prosper Health Collective Full time

    **Be a Vital Part of Our Clients' Journey to Well-being: Your Role as Our Client Relationship Officer Awaits**Do you thrive on supporting others and have a natural talent for keeping everything organized in a busy, client-centered environment?Are you known for your steady focus, reliability, and ability to adapt?If you're someone who takes pride in getting...

  • Office Administrator/Client Relationship Officer

    2 weeks ago

    Perth, Western Australia Prosper Health Collective Full time

    **Be a Vital Part of Our Clients' Journey to Well-being: Your Role as Our Client Relationship Officer Awaits**Do you thrive on supporting others and have a natural talent for keeping everything organized in a busy, client-centered environment?Are you known for your steady focus, reliability, and ability to adapt?If you're someone who takes pride in getting...

  • Client Relationship Specialist

    2 weeks ago

    Perth, Western Australia beBeeRelationship Full time $90,000 - $120,000

    Seeking a Client Relationship Specialist to drive business growth and excellence in client service.This role requires a diligent team player with excellent interpersonal, organisational and time management skills who can contribute to all aspects of client service by maintaining and growing existing portfolios.The Role:- Identifying insurable risks and...

  • Client Relationship Manager

    2 weeks ago

    Perth, Western Australia Insignia Financial Ltd Full time

    Client Relationship Manager**Location**:PERTH, WA, AU, 6000**Employment Type**:Permanent Full Time- Be part of a team and culture that values people- Excellent opportunity if you wish to pursue a career in Financial Advice- Perth LocationShadforth Financial Group is one of Australia's leading financial advisory firms that builds deep relationships with their...

  • Client Relationship Professional

    1 week ago

    Perth, Western Australia beBeeAccounting Full time $90,000 - $120,000

    Job Title: Account Manager/Sales ManagerOur organization is seeking a seasoned professional to maintain long-term relationships with existing clients, secure new customers and drive revenue growth.About the Role:Establish and sustain trusting relationships with existing clientsMonitor service delivery to ensure high levels of customer satisfactionIdentify...